Name: ap33world.com
Telephone: 000000000
Rating: 3.5

Mr Peter Sinclair Guest

Not followed delivery instructions.

Despite asking you to deliver the parcel in our parcel box in the barn on our top car park, it has been delivered to our normal post box!! We have now had to ask someone from the village to empty the post box.

Date of experience: Dec 22, 2025

Mrs J.K. Guest

4 months ago

We changed the original delivery date…

We changed the original delivery date quite easily, also received regular updates regarding status of the package.Friendly, cheerful courier Would recommend.

Date of experience: Dec 22, 2025

Angela Cavendish Guest

4 months ago

A Very Efficient Service

All instructions were followed and I was kept informed for the journey of my parcel until it arrival.

Date of experience: Dec 22, 2025

Jim Morren Guest

4 months ago

Fake Delivery Attempt

I got a message stating that a delivery had been attempted but failed as no one was at home. Problem is that I was at home and I have several cameras covering the main door and parking area in front of my door. I checked them and no delivery was attempted at any time. I contacted DHL and all they could say is that since it was scanned in by the courier so it must have happened. Not a great experience.EDIT:Today (23/12/2025) they claimed to try again, reassuring me saying they will call before delivery to make sure it gets delivered.As the delivery window come I took a break of work and spent the entire time watching the tracker (they provide a live map). When the van on the map came close I got ready and stood outside my door just to make sure they would deliver. I see the yellow van drive by and completely skip my street. No call, nothing. Seconds later I get the same "sorry we missed you email".Words cannot describe my upset right now. Zero attempt has been made to deliver once again. The customer service rep was kind and did their best to try and call the driver but they had no response. I'm at the point I want compensation for this rubbish service, what is the point of paying for Express if they do not even attempt to deliver.

Date of experience: Dec 22, 2025

Anne Richardson Guest

4 months ago

SO FRUSTRATING…

Once again DHL failed to deliver our parcel, even though I’d told them the What3Words address. If I knew in advance that a company was using DHL I wouldn’t shop there. It’s so frustrating and, with growing levels of theft, the cost must be very high

Date of experience: Dec 22, 2025

Kieran MacQueen Guest

4 months ago

Parcel was no handed to occupant or…

Parcel was no handed to occupant or left in safe space was dumped on window ledge parcel has since been stolen total neglect from delivery driver

Date of experience: Dec 22, 2025

Mr Peter Taylor-Medhurst Guest

4 months ago

Great Courier

Accurate updates during shipping even down to the doorstep. Fast delivery and friendly courier.

Date of experience: Dec 22, 2025

sian thomas Guest

4 months ago

Left in a secure place thankyou.

Date of experience: Dec 22, 2025

Maureen Phillip Guest

4 months ago

I got regular updates about where the delivery van was

I got regular updates about where the parcel was and on the delivery date the map highlighted where the driver was . The driver was friendly and polite

Date of experience: Dec 22, 2025

Joe Guest

4 months ago

Despite a big safety parcel box under…

Despite a big safety parcel box under the ring camera at the front door, with no answer the driver decided to just hand a very expensive package to the neighbours.