ashleystewart.com

1.7
1.7 Based on 313 reviews

Dedicated to women who love their curves Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the...

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Average Rating

1.7

/
5

313 Reviews

5 Star
10%
4 Star
3%
3 Star
6%
2 Star
5%
1 Star
75%

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My name is Kim

My name is Kim . Sunday 3/31 I placed my 1st order with Ashley Stewart due to your denim sequin ad pop up on my Facebook page. Im a size 12 , and I saw the sequin Jean's was available in a size 32. I was under the impression 32 was waist size.. I paid 8.95 to have these jeans shipped and I'm being told it will be an additional $8-10 to return which is $16 in shipping. I'm requesting a $10 credit towards my my purchase. I'm requesting for a Corp executive reach out to me and assistant with my issue. Thank you in advance for your assistance. Thank you KIM LOYDPLEASE forward MY message to a corp executive Ashley Stewart150 Meadowlands Parkway, Suite 403Secaucus, NJ 07094USA

1
Date of experience: Apr 04, 2019
Ronald
I recently shopped in Philadelphia at…store 170

I recently shopped in Philadelphia at store#107 , your employee Damiqua Savage assisted me in a bra fitting and picking out some clothes she was so patient and kind an exceptional employee. I came back again she helped me once again she is wonderful and so are the other employees , thank you Karen T Roberson!!

4
Date of experience: Mar 16, 2019
Edison Powell
I recently shopped in Philadelphia at…store 170

I recently shopped in Philadelphia at store#107 , your employee Damiqua Savage assisted me in a bra fitting and picking out some clothes she was so patient and kind an exceptional employee. I came back again she helped me once again she is wonderful and so are the other employees , thank you Karen T Roberson!!

4
Date of experience: Mar 16, 2019
Lauren Price
The customer service is BAD

The customer service is BAD. Returned item with their return label. They claimed they never received it. No one I talked to could help me without the tracking number. They claimed they had no record of the tracking number that THEY sent me. I never got the credit for two items.So I decided to give them another try. BIG mistake. Returned Item. Order total was 37.40 got refunded 20.31. I will never do business with them again. Their website has pretty clothes, but the quality and service is awful. Seems to be a Scam.

1
Date of experience: Jan 25, 2019
vF_BadWolf78
The customer service is BAD

The customer service is BAD. Returned item with their return label. They claimed they never received it. No one I talked to could help me without the tracking number. They claimed they had no record of the tracking number that THEY sent me. I never got the credit for two items.So I decided to give them another try. BIG mistake. Returned Item. Order total was 37.40 got refunded 20.31. I will never do business with them again. Their website has pretty clothes, but the quality and service is awful. Seems to be a Scam.

1
Date of experience: Jan 25, 2019
SC75
Poor online service!

I placed orders online. They failed to process my order for more than 2 weeks until I threatened to cancel. I placed a 2nd smaller order on 12/31 yo find my money collected but my order still not processed3 days later its still not shown on their site. They have the worst online services that I have ever used. I would be sad to fail because inside processing can not keep up.

1
Date of experience: Jan 03, 2019
Cari Adams
Poor online service!

I placed orders online. They failed to process my order for more than 2 weeks until I threatened to cancel. I placed a 2nd smaller order on 12/31 yo find my money collected but my order still not processed3 days later its still not shown on their site. They have the worst online services that I have ever used. I would be sad to fail because inside processing can not keep up.

1
Date of experience: Jan 03, 2019
Had a vacation to go on

Had a vacation to go on. My order was late and wasnt gone to receive it before my trip. I called and tried to cancel but couldnt. They made it possible i received it in time with no extra charge. Thanks for saving my trip!

5
Date of experience: Dec 11, 2018
CR55
unprofessional delivery services and representatives

Ordered my holiday dress on December 1, but Ashley Stewart is so unprofessional and will not deliver on time. 3-4 weeks delivery is unacceptable

1
Date of experience: Dec 11, 2018
Merle Hughes
Had a vacation to go on

Had a vacation to go on. My order was late and wasnt gone to receive it before my trip. I called and tried to cancel but couldnt. They made it possible i received it in time with no extra charge. Thanks for saving my trip!

5
Date of experience: Dec 11, 2018

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Business Details

  • Dedicated to women who love their curves

    Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more

  • email customerfeedback@ashleystewart.com
  • call 8443274539
  • language https://www.ashleystewart.com

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