Review Time
I will never shop at Ashley Stewart again, I live in a apartment and people are always stealing my packages. So on several orders I’ve had to call and report them missing... well due to the thieves in my apartment they have stopped me from making online orders although I send them to my front office now..... they never have to worry about my business again ever in life and now I’m going cancel my credit card with them. The extremely bad part about the situation is they didn’t even email to tell me that my orders will not go out, the rep told me I would have to call and find out what was going on.... how rude and unprofessional.... I’ll take my money and my business else where.
I am saddened to have to do this as I really hoped that Ashley Stewart would come through for us, but "Let the buyer beware!"Three times I have tried ordering their 'deals' and every time the thing that was to be 'free' or the items that lowered the price were mysteriously out of stock.Instead of the great deal I should have had, I end up paying an exhorbitant shipping fee and full price for the items. In one case, I paid more for one dress than their shipping order (which is still on the website) said I should have paid for two!The quality of the few products I've gotten is good, but not worth the price of the item. I would send back the latest fiasco but as I'm leaving the country for two years, it's not worth the effort to return the items and I doubt that they'd refund the money anyway....Customer service? I've literally spent two hours on the phone and have only spoken with one human and that person fumbled the call. I couldn't even get her name before I was cut off.I did receive one e-mail from customer service, but it didn't resolve anything. They just affirmed that indeed the item I ordered was no longer in stock.Rebecca J. Mott
I am saddened to have to do this as I really hoped that Ashley Stewart would come through for us, but "Let the buyer beware!"Three times I have tried ordering their 'deals' and every time the thing that was to be 'free' or the items that lowered the price were mysteriously out of stock.Instead of the great deal I should have had, I end up paying an exhorbitant shipping fee and full price for the items. In one case, I paid more for one dress than their shipping order (which is still on the website) said I should have paid for two!The quality of the few products I've gotten is good, but not worth the price of the item. I would send back the latest fiasco but as I'm leaving the country for two years, it's not worth the effort to return the items and I doubt that they'd refund the money anyway....Customer service? I've literally spent two hours on the phone and have only spoken with one human and that person fumbled the call. I couldn't even get her name before I was cut off.I did receive one e-mail from customer service, but it didn't resolve anything. They just affirmed that indeed the item I ordered was no longer in stock.Rebecca J. Mott
I've been an Ashley Stewart customers for all of about 3 years. I quickly learned how cheaply made the clothes are. I bought a coat there last year and its not fit to wear this year, the seams to the inside of the coat are frayed down to the coat filling, including the hood! I got a bomber jacket there that doesn't zip and jeans that smell like imitacion designer purses.Those prices are outrageous for the quality, I'm glad that I didn't pay full price for any of that garbage!
I've been an Ashley Stewart customers for all of about 3 years. I quickly learned how cheaply made the clothes are. I bought a coat there last year and its not fit to wear this year, the seams to the inside of the coat are frayed down to the coat filling, including the hood! I got a bomber jacket there that doesn't zip and jeans that smell like imitacion designer purses.Those prices are outrageous for the quality, I'm glad that I didn't pay full price for any of that garbage!
After being a valued customer for over 20 years. I had a late fee and called to have the fee waived as a curteousy, I was advised NO WAIVED FEE-by a rude manager name John. Really??I value my on time credit history, and I should be rewarded for such. If not I have NO problem with taking my business elsewhere.Peace OUT ASHLEY. Closing account today-what bank does NOT waive fees.:(
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Dedicated to women who love their curves
Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more
