Review Time
with ashley stewart ordering online I was sent the wrong items twice and then i ordered a jacket and pants instead i receive two of the same jacket and I am a regular customer, now it makes me scared to order any more i was very disappointed
I placed an order for some items that were 50% off. I tracked the package and it said it was delivered to my front door. Needless to say it was not. I called customer service and they said I had to wait 4 days before I could file a claim. I waited a week, still no package. When I checked the tracking my package which was suppose to have been delivered to my "front door" was on its way back to the warehouse because of insufficient addressing... not so. I called and was told they saw the same thing, but couldn't reship a duplicate order. That I would have to place the order again only at the now 25% off pricing and once the order was placed they would do a price match. Well if I can't trust them to get it right the first time, I don't think I'm going to give them another $100.00 and wait 15 days for nothing. I ALSO HAVE TO WAIT 3-5 Days to receive my refund!!! If they really wanted to make amends, they would have re-shipped my order, overnighted the package and honored my original discount. This is my FIRST and LAST time shopping online with them. I'll stick with ELOQUII they handle things in a much better way!Signed,Very Disappointed!!
I placed an order for some items that were 50% off. I tracked the package and it said it was delivered to my front door. Needless to say it was not. I called customer service and they said I had to wait 4 days before I could file a claim. I waited a week, still no package. When I checked the tracking my package which was suppose to have been delivered to my "front door" was on its way back to the warehouse because of insufficient addressing... not so. I called and was told they saw the same thing, but couldn't reship a duplicate order. That I would have to place the order again only at the now 25% off pricing and once the order was placed they would do a price match. Well if I can't trust them to get it right the first time, I don't think I'm going to give them another $100.00 and wait 15 days for nothing. I ALSO HAVE TO WAIT 3-5 Days to receive my refund!!! If they really wanted to make amends, they would have re-shipped my order, overnighted the package and honored my original discount. This is my FIRST and LAST time shopping online with them. I'll stick with ELOQUII they handle things in a much better way!Signed,Very Disappointed!!
Horrible online shopping experience! Promised free shipping for orders above a certain amount. When the order arrived I was forced to pay a chunk of money to get my items released because shipping fee was passed to me. False advertising!!!
Horrible online shopping experience! Promised free shipping for orders above a certain amount. When the order arrived I was forced to pay a chunk of money to get my items released because shipping fee was passed to me. False advertising!!!
They are a scam. Did a bait and switch on me and refused to honor the coupon they said they had. Their customer service is AWFUL. With all the online places to shop, this is one to run away from! I should have heeded the reviews I saw before I tried to shop with them!
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Dedicated to women who love their curves
Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more
