auspost.com.au

1.5
1.5 Based on 70 reviews

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Average Rating

1.5

/
5

70 Reviews

5 Star
10%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
84%

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late with no updates

My Standard letter was dispatched on Monday 29th September and estimated 2-6 business days to deliver they have gone over the estimated time no updates nothing I politely asked for an update but instead I got a auto response very disappointing don’t use unless you have to

1
Date of experience: Oct 08, 2025
Ruki Playz
What a joke of a company

What a joke of a company. Only reason this place is still going is because it run by government

1
Date of experience: Sep 26, 2025
Anne
if only we had a choice

You try to contact them via the app -- like they ask -- and then they threaten to cut you off if you take more than 30 seconds to type a response. They ignore what you say, take ages to respond and then call it service.

1
Date of experience: Sep 12, 2025
Oswald Brown
4 days for express postage and it ends…

4 days for express postage and it ends up 300km in the opposite direction. They are useless. Still waiting. Why do we pay for a service that isn't provided?

1
Date of experience: Jul 11, 2025
Delivery of Packages is unreasonably…

Delivery of Packages is unreasonably slow.Staff are to lazy to update tracking data quite often no updates until after a package has been delivered. Staff are extremely rude and nasty.Lack of care handling packages.

1
Date of experience: May 26, 2025
Emil M.
AusPost is a joke

AusPost is a joke. It’s run by this country’s muppets who couldn’t care less about their citizens.Their service keeps getting worse, sinking further every time. Paid for express delivery, only to find out it takes even longer—still waiting when it should’ve arrived in a day. Great job, guys!

1
Date of experience: Mar 14, 2025
terminathan9013
Terrible parcel delivery

The staff in the post office are great; very helpful and endlessly patient. Also the mailman on the ground. However many of their delivery drivers don't even try to deliver my package. They just look at the front stairs, and can't be bothered to walk up to leave the parcel in a "safe place", which is the foyer. I would never use their parcel 'delivery' service by choice.

1
Date of experience: Feb 11, 2025
Misty P.
Efficient and fast

I’ve gotten so many packages in such an efficient and fast way. You guys are the best. From all the countries I’ve been to, you have the best postage.

5
Date of experience: Feb 03, 2025
Lilly Walker
I needed to contact a post office…

I needed to contact a post office concerning a parcel. I was unable to get there in person. Australia Post is not contactable. You get sucked into talking to bots that do not understand and then put in queues to talk to someone and eventually told there are too many in the queue and you should try again another time - an hour wasted for nothing. Hopeless

1
Date of experience: Jan 30, 2025
Aubrey R.
Love Aus post ❤️

Aus post is my absolute favourite delivery service. Living in a rural area I trust them to with fast delivery reliable tracking and friendly service every time we

5
Date of experience: Jan 28, 2025

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