autodoc.co.uk

4.1
4.1 Based on 380 reviews

...

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Average Rating

4.1

/
5

380 Reviews

5 Star
67%
4 Star
8%
3 Star
3%
2 Star
2%
1 Star
20%

Filtered Reviews

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Review Time

Nikki
Operative very informative

Operative very informative, and fast delivery to France from uk

5
Date of experience: Nov 28, 2025
Gary Tregale
Problem with a Cancellation for an order that was still being Processed.

Update:Though I was unable to cancel my order online on their Website, since posting this review I have received emails from them, saying they have now cancelled my order, and apologised for the error with their system.Original Issue:I placed an order, and tried to cancel it the same day. It showed as still being processed, but the website kept telling me it could not be cancelledProcess as explained on their website:"This order can be cancelled until its status changes to "The order is awaiting pickup by the courier"." Order showed as Quote: "The system is processing the order."Every time I tried to cancel my order, I got the message. Quote: "Cancellation not possibleWe are sorry but your order could not be cancelled. Please contact customer service for further assistance".AutoDoc, got back to me very quickly, and this issue has been resolved.

4
Date of experience: Nov 28, 2025
Seamus Don
My mistake

I made a mistake when ordering and Andrew at customer service sorted it out with no problems big thanks to Andrew and the rest of the team regards James

5
Date of experience: Nov 28, 2025
Mr Poplawski
Easy to use app and quick service .

5
Date of experience: Nov 28, 2025
Apreda Michael John
Quality parts ,good price,deliverys are…

Quality parts ,good price,deliverys are improving everytime.

5
Date of experience: Nov 28, 2025
Gunta
Faulty part

I bought a part, it arrived defective, and now I have to return it at my own expense.

1
Date of experience: Nov 28, 2025
D Wood
Easy simple to order and very fast…

Easy simple to order and very fast delivery.

5
Date of experience: Nov 28, 2025
Christopher Hardy
Very good service and delivery

Very good service and delivery. Parts well packaged arrived within four days. Excellent customer service and support.

5
Date of experience: Nov 28, 2025
Jay Best
Good for cheap items. Until there not.

Good for cheap items. Until you want to return an item or need it within 14 days. Delivery takes a century. No delivery refund on returns/refunds. And you have to pay at your own expense to return an item.

1
Date of experience: Nov 28, 2025
Mike Quilter
Brilliant parts and great delivery so…

Brilliant parts and great delivery so thank you

5
Date of experience: Nov 28, 2025

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