Review Time
They don’t care or value their customers, I bought 2 leggings and a sport bra on a 3 for 2 offer which total £135 which is also the threshold for customs and VAT charges here in the UK. When they filled out the customs for they put a €1 value for the sport bra (which was free due to the 3 for 2) and that took me over the threshold and I needed to pay £54 for customs and VAT which is even more than the original value of the bra. If they have had the decency to but the correct value or lower the value for the leggings because they needed to put something for the bra, or just sent me the order in 2 parcels these charges would have been avoided. Which other companies that value their customers make sure to do! And, to be honest their leggings are not worth the price. There are similar out there cheaper. And I was very disappointed in the bra, odd shape and not good support. I tried to contact customer support and got almost no replies, and obviously they didn’t care about what I was saying and they never addressed it. Just avoid this company if you can! Find someone that values you as a customer!Edit :I’ve changed my rating from a 1 star to 3 due to them refunding my customs which was appreciated. I want to add in response to BARA that I am aware that customer service is not open in the weekend and I didn’t expect an immediate reply. However after massaging them about my concerns and getting no replies addressing them, they just sent me the invoice summary. It wasn’t until this review was posted that I got some real answers.
Really like the thights, shame that the customer service is so bad, slow and unhelpful. Also the return and change is made impossible so be sure to double and triple check your order and be 100% sure about your size because you are stuck with whatever you gonna get. Waited for a month for my thigts.
The most annoying refund procedure ever.First, I waited for a month for them to still be "processing" my order in their warehouse...guys, you are not Amazon, there is no way it takes that much time!After that, they wanted for me to settle down with an exchange or a gift card... obviously trying to scam people as much as possible.In regards to return procedure, you need to pay the post back plus a "restock fee" of 8 euros.Will never buy again, absolute disappointment.Plus, the leggings are see-through, hence why I was returning them.
Ordered Black Flowy Running Skirt and just got it, quality seems good and I like the skirt a lot :) Size runs small at least in this product, I use size XS and S (I'm 160 cm/50 kg, waist 66 cm) and in this case S was perfect for me. Especially the waist is quite small in this product so if you between two sizes I would take the larger one. Can't tell about leggings don't own those.I will take one star off even if the product seems very good and I'm happy with it but delivery to Finland took a month. This was a pre-order product, I ordered it 31.7.2023, it was sent 16.8.2023 and I received it 28.8.2023.
Really like the quality and design of the pants. I bought them for a hiking vacation in the Pyrenees and was anxious about receiving them in time. I contacted customer service and appreciated their quick response. The pants arrived in time. Good freedom of movement, and I’ll be using them for everyday wear as well!
I bought a running skirt, but it was too small, so I decided to return it. I shipped it back, and they recieved it on May 15. 2023, I know that from Postnord Track&Trace. Nothing happened, I heard absolutely nothing from BARA Sportswear. So I contacted them, and they told they would look into it. Yet more than a month later, still nothing had happened, so I wrote again June 20. and finally I got my refund. But not all of it, since they charge a restocking fee of 8 € when you return. Had I noticed that before my purchase, I would have never bought anything, since it is impossible to be sure when you buy clothes online if it will fit. There is no sizing chart on skirts, and the one on leggings isn’t compatible.All in all I have paid 7 € for shipping + 8 € for “restocking fee” + 7 € for return shipping = 22 € for absolutely nothing at all. …Twice I have written a comment on a facebook ad, but they have decided to delete them - that says something about them not wanting people to know this, and that they know it is wrong, otherwise they would just own it. …I notice that other customers are complaining about the return politics and restocking fee as well, and you are giving them all a copy-paste answer. Please - if you can not give a personal answer, don’t bother answering at all. I have already read the copy-paste answer couple of times, no need to repeat that.…Edit 5. July 2023I appreciate the personal answer, and I have been in contact with BARA on mail. They have refunded 15€ to me … This is an excerpt from the mail they wrote:“[…] Upon careful review of your case, I'm pleased to inform you that I have processed a refund of €15 as a gesture of goodwill. […]However, I do understand that the refund amount might not fully align with your initial expectations of €22. Please allow me to clarify the situation: the refunded amount of €15 represents the remaining balance eligible for refund, based on our policies. We have already initiated communication with our relevant team to further investigate the discrepancy and take appropriate action. I will send you a new mail on Monday![…]We truly value your feedback as it is incredibly valuable to us. Your insights and comments help us identify areas where we can enhance our services and make improvements. We sincerely appreciate your time and effort in providing us with your thoughts.As a token of our appreciation, we kindly request that you consider updating your review on Trustpilot. […]”…Today is thursday, and they haven’t yet sent me a new mail ‘on monday’ - but I guess they didn’t clarify which monday :D They keep telling me that my feedback is incredibly valuable to them, but I guess not worth the 7€ still lacking, since it needs to be ‘further investigated by a relevant team’ - probably much more expensive than 7€ :DPlease, BARA, keep the 7€, seems like you need them more than I do, I think I will get over it :DHowever, regardless of your ‘gesture of goodwill’ I cannot give you more than one star, your return and refund politics makes this way too complicated.
I ordered item 1 month ago, i wrote them, but they just say i need to wait, but they dont know where my package is? So I waited.... a lot. They say on their page that they have fast delivery??? what? i was worried that it is some sort of a scam. But when i got my ordered things. ... just terrible... After really long time a got the package, and all the items were extra small - my size iz S i ordered XL. Just in case I ordered biger numbers, but shock... things where so extra small, that even a 6 year old child cant take them on. I dont recomend to buy from them!!! But if you do... you will wait few monts to get the package and order the bigest size they have.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bara Sportswear. Dare To Dream Big. Treningstøy merke fra Nord-Norge. Kjøp Bara klær for damer. Kjøp topper, tights, singlet og t-skjorter.
theyellowvancompany.com
swift-financeltd.com
ipurehear.com
vibeprospecting.ai
superyachtsundayschool.com
cottontraders.com
expresstrainers.com
marliv.nl
www.marelliexclusive.boutique
partauto.fr