Review Time
Waited in line for over 40 minutes after I received a text to come to the front desk to make my purchase. Apparently my name was skipped over although we were waiting right in front of the desk. Horrible customer service. Would not recommend
Ordered two spools of line and a Pflueger President Baitcast Reel. All items showed as in stock. I placed the order and received the line, but no reel. When I inquired about the purchase I was told the reel would ship from the manufacturer and therefor they could not update me with shipping information. I ordered from BassPro and BassPro charged my credit card and then walked away from the transaction. I didn't purchase the reel from the. manufacturer and the manufacturer didn't charge my card and take my money!
Waited in line for over 40 minutes after I received a text to come to the front desk to make my purchase. Apparently my name was skipped over although we were waiting right in front of the desk. Horrible customer service. Would not recommend
Ordered two spools of line and a Pflueger President Baitcast Reel. All items showed as in stock. I placed the order and received the line, but no reel. When I inquired about the purchase I was told the reel would ship from the manufacturer and therefor they could not update me with shipping information. I ordered from BassPro and BassPro charged my credit card and then walked away from the transaction. I didn't purchase the reel from the. manufacturer and the manufacturer didn't charge my card and take my money!
Very broken process. My online order on Nov 5th was confirmed and my credit card for my order was processed on Nov 15th. The 14th by the way was the date the product I ordered was checked in @ the Bass Pro Shop in Nashville. I had called the store to check on the order on the 14th and I was told that it had arrived but I needed to wait for my email to pickup my order. Today is Nov 30th still no email. Numerous phone calls, and chats for BP have occurred over the course of this month, including the process of canceling my order so I can get my money back for something I never received. I talked to corporate again today for my money to be returned to my credit card and I was told that it is in the queue and there is nothing she could do in order to help. Just need to let the paper work go through. Try back tomorrow, Dec 1st. BP's overall business practices are very bad, something I have never expected with a huge establishment. My recommendation would be for the organization to over haul their systems, processes, and learn how large organizations manage their business practices that customers are ok with. Since you have a $6.5B annual revenue I believe there should be a budget to be reviewed for keeping customers happy. BP we will not be shopping in your stores, you lost another customer today. I am still looking for my $600 refund as well.
Very broken process. My online order on Nov 5th was confirmed and my credit card for my order was processed on Nov 15th. The 14th by the way was the date the product I ordered was checked in @ the Bass Pro Shop in Nashville. I had called the store to check on the order on the 14th and I was told that it had arrived but I needed to wait for my email to pickup my order. Today is Nov 30th still no email. Numerous phone calls, and chats for BP have occurred over the course of this month, including the process of canceling my order so I can get my money back for something I never received. I talked to corporate again today for my money to be returned to my credit card and I was told that it is in the queue and there is nothing she could do in order to help. Just need to let the paper work go through. Try back tomorrow, Dec 1st. BP's overall business practices are very bad, something I have never expected with a huge establishment. My recommendation would be for the organization to over haul their systems, processes, and learn how large organizations manage their business practices that customers are ok with. Since you have a $6.5B annual revenue I believe there should be a budget to be reviewed for keeping customers happy. BP we will not be shopping in your stores, you lost another customer today. I am still looking for my $600 refund as well.
On November 27, 2022 I was shopping in the Bass Pro Port St. Lucie Florida location. I was applying for a bass pro rewards credit card. The counter assistant failed to return my drivers license back to me. At one point I asked for it back because I didn't want to forget it and the employee declined. The Bass Pro employee let me leave without it. A few days later I called the Bass Pro location to let them know that my drivers license was never given back to me. I talked to three different people at the Port St Lucie FL location and nobody was able to tell me what happened.It is the responsibility of the Bass Pro employee to return all personal identification back to the customers. And now I have a $33 cost involved in replacing my drivers license. This doesn't seem fair to me even considering that I spent over $700 on that day in one of your stores and my daughter had her picture taken with Santa. I've been shopping at Bass Pro Shops for 25 years. I would like to hear back from someone in the corporate office concerning this issue. I should not of had to spend $33 of my own money and the added inconvienence due to an employee mistake. Bass Pro shops response will determine where I'll choose to buy sporting goods products for the next 25 years.
On November 27, 2022 I was shopping in the Bass Pro Port St. Lucie Florida location. I was applying for a bass pro rewards credit card. The counter assistant failed to return my drivers license back to me. At one point I asked for it back because I didn't want to forget it and the employee declined. The Bass Pro employee let me leave without it. A few days later I called the Bass Pro location to let them know that my drivers license was never given back to me. I talked to three different people at the Port St Lucie FL location and nobody was able to tell me what happened.It is the responsibility of the Bass Pro employee to return all personal identification back to the customers. And now I have a $33 cost involved in replacing my drivers license. This doesn't seem fair to me even considering that I spent over $700 on that day in one of your stores and my daughter had her picture taken with Santa. I've been shopping at Bass Pro Shops for 25 years. I would like to hear back from someone in the corporate office concerning this issue. I should not of had to spend $33 of my own money and the added inconvienence due to an employee mistake. Bass Pro shops response will determine where I'll choose to buy sporting goods products for the next 25 years.
I ordered a pair of boots 11-23-2022 then immediately changed my order to two pair of boots. The representative said no problem, he couldn't cancel the order but I would not be charged as long as the original boots were returned. When fed ex delivered the single pair I refused the shipment and signed the FedEx tablet. Called Bass a couple weeks later and they stated that yes, they had received the boots back but it would take 2 weeks for a refund. Now 1-19-2023 I still have not received a refund and the 1st phone call they hung up. 2nd call spoke to Denise who couldn't help me but transfered my call to Jana who said refunds take 5 to 7 WEEKS after they receive the return. I want my $46.31 refund!!! Update! Finally received my credit on January 26, 2023 more than two MONTHS later, shame on Bass Pro/Cabela's...
The employees had bad attitudes and were not very helpful I bought two pistols in Bowling Green Kentucky at Cabela’s and paid for them there and they were shipped to bass pro shops and Opry mills in Nashville. I told the employee behind the counter that I’ve already paid for my pistols and I was there to pick them up it took over three hours to finish the transaction and they acted like they had all day which I didn’t. It was ridiculous!
Claim your business profile now and gain access to all features and respond to customer reviews.
The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishing accessory imaginable for bass, trout, saltwater trophies or what ever your fishing adventure requires. Large selections of hunting gear includes name brand products, rifles, handguns, black powder arms, bows, treestands and accessories. Complete offerings of name brand camping, climbing and athletic equipment, as well as huge assortments of men's and ladies' outdoor sportswear.See more
roshmat.com
roli.com
ceramicavietresestore.it
www.gundogsupply.com
athenbys.com
dashbrick.com.au
crossinart.com
haroldhome.co
craftsaving.com
fabrilish.com
