Review Time
The employees had bad attitudes and were not very helpful I bought two pistols in Bowling Green Kentucky at Cabela’s and paid for them there and they were shipped to bass pro shops and Opry mills in Nashville. I told the employee behind the counter that I’ve already paid for my pistols and I was there to pick them up it took over three hours to finish the transaction and they acted like they had all day which I didn’t. It was ridiculous!
I ordered a pair of boots 11-23-2022 then immediately changed my order to two pair of boots. The representative said no problem, he couldn't cancel the order but I would not be charged as long as the original boots were returned. When fed ex delivered the single pair I refused the shipment and signed the FedEx tablet. Called Bass a couple weeks later and they stated that yes, they had received the boots back but it would take 2 weeks for a refund. Now 1-19-2023 I still have not received a refund and the 1st phone call they hung up. 2nd call spoke to Denise who couldn't help me but transfered my call to Jana who said refunds take 5 to 7 WEEKS after they receive the return. I want my $46.31 refund!!! Update! Finally received my credit on January 26, 2023 more than two MONTHS later, shame on Bass Pro/Cabela's...
About a week or so ago, I went into Bass Pro Shops in Tacoma to register for a gun that I purchased online. The first strike was when everyone, except 1 person who was already helping a customer, took a 20-minute break right before it was my turn. I brushed it off and proceeded to take my turn.I kept getting the runaround. The very first time, I was turned away because of expired car registration, stating that if I updated it then I could register for the gun. The second time, with an updated registration, they then turned me away because I didn't have my husband's military orders. The third time, equipped with updated car registration, military orders, military ID, and out of state ID, I was yet again turned away. The cashier looked at my paperwork and said it wasn't good enough and that the only way to register for a gun is to have a Washington State ID.I made a post in a Facebook group and I've rounded up other military spouses who were able to purchase a gun at this store with the same documents that Justin told me weren't good enough.Further, coming to the conclusion that I was treated unfairly.
About a week or so ago, I went into Bass Pro Shops in Tacoma to register for a gun that I purchased online. The first strike was when everyone, except 1 person who was already helping a customer, took a 20-minute break right before it was my turn. I brushed it off and proceeded to take my turn.I kept getting the runaround. The very first time, I was turned away because of expired car registration, stating that if I updated it then I could register for the gun. The second time, with an updated registration, they then turned me away because I didn't have my husband's military orders. The third time, equipped with updated car registration, military orders, military ID, and out of state ID, I was yet again turned away. The cashier looked at my paperwork and said it wasn't good enough and that the only way to register for a gun is to have a Washington State ID.I made a post in a Facebook group and I've rounded up other military spouses who were able to purchase a gun at this store with the same documents that Justin told me weren't good enough.Further, coming to the conclusion that I was treated unfairly.
Im not sure why there so many bad reviews this place is awesome I come here all the time. Bass pro introduced me to benchmade and in my opinion is one of the best knives money can buy its worth every penny I spent on it. I come here a lot to just browse. They have cool tents on display one time i feel alseep in one of the display tents and woke up the next morning un notice. Tru story. Anyways bass pro is fun they have just about anything a person could need for survival
I had a full shopping cart of hunting cloths, I was at checkout on my BP app an it crashed. Went back in on the app checked to see if the order went though nothing there, checked my email for a confirmation nothing there, so I reloaded my cart an checked out. 10 min later I got 2 confirmation emails for both orders, I called immediately to cancel 1 of the orders. I was told sorry it’s already processed you’ll have to wait until you get it then file for return a once we get it back then we will issue a refund!!!! Yet you can’t cancel an order until you get the email and you don’t get the email until it’s processed which per there process is already to late. It’s still on the rack yet it can’t be canceled now because there site crashed I have to take time out of my schedule to return since I live 4 hrs from the closest BP. Refuse to do business with a company with such terrible customer service. BP lost another customer today.
Im not sure why there so many bad reviews this place is awesome I come here all the time. Bass pro introduced me to benchmade and in my opinion is one of the best knives money can buy its worth every penny I spent on it. I come here a lot to just browse. They have cool tents on display one time i feel alseep in one of the display tents and woke up the next morning un notice. Tru story. Anyways bass pro is fun they have just about anything a person could need for survival
I had a full shopping cart of hunting cloths, I was at checkout on my BP app an it crashed. Went back in on the app checked to see if the order went though nothing there, checked my email for a confirmation nothing there, so I reloaded my cart an checked out. 10 min later I got 2 confirmation emails for both orders, I called immediately to cancel 1 of the orders. I was told sorry it’s already processed you’ll have to wait until you get it then file for return a once we get it back then we will issue a refund!!!! Yet you can’t cancel an order until you get the email and you don’t get the email until it’s processed which per there process is already to late. It’s still on the rack yet it can’t be canceled now because there site crashed I have to take time out of my schedule to return since I live 4 hrs from the closest BP. Refuse to do business with a company with such terrible customer service. BP lost another customer today.
Purchased some crappie jigs online and they were never shipped.I contacted customer service and was told it was an oversight and would ship in 24 hours and sent my a 20.00 off coupon. 48 hours later, no email stating shipped so I used the coupon and purchased more than contacted customer service and was told all ordered was back ordered and they canceled both orders including goths 20.00 coupon for the trouble!!! BAD BUSINESS!! Never will buy from this company again or Cabels as they own that one also👎. Sad to see when a company gets so big that they lose thier customer care!
Purchased some crappie jigs online and they were never shipped.I contacted customer service and was told it was an oversight and would ship in 24 hours and sent my a 20.00 off coupon. 48 hours later, no email stating shipped so I used the coupon and purchased more than contacted customer service and was told all ordered was back ordered and they canceled both orders including goths 20.00 coupon for the trouble!!! BAD BUSINESS!! Never will buy from this company again or Cabels as they own that one also👎. Sad to see when a company gets so big that they lose thier customer care!
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