basspro.com

1.7
1.7 Based on 340 reviews

The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishi...

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Average Rating

1.7

/
5

340 Reviews

5 Star
15%
4 Star
0%
3 Star
1%
2 Star
6%
1 Star
79%

Filtered Reviews

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SW19
Doesn’t even deserve one star

Doesn’t even deserve one star. Bought a metal detector online $1600. I tried to return it to the store… They wouldn’t take it. Because it is been payed for with Pay Pal. I had to ship it back and they can’t even confirm that they received it at the warehouse. It’s been almost a month. Should have just taken it back at the store. Then figure out a way to get me the money. This is just lousy business. I won’t buy anything again from bass pro. I suggest you don’t either.

1
Date of experience: Apr 24, 2023
Odette L.
Only want an exchange, not a refund

I purchased rod holders and bases to fit the new boat I purchased At Bass Pro Shops. The bases fit the new boat. The rod holders do not fit the bases that came in the same order at the same time. The person that packaged the order did not reach out to me at the phone number or email that I provided to see if the order was correct.Now Bass Pro wants me to pay for return shipping, and to insure the package. I would either have to trust Bass Pro to let me know if they actually got the return or also pay for a return signature. The Bass Pro rep stated that it was not possible to exchange an online order, I could only get a refund if I jump through the hoops. I was also told she had no way of knowing what rod holders would fit the base.Bass Pro says they did not know that the rod holder and base in the same order were meant to be used together.

1
Date of experience: Apr 24, 2023
Chuck Fisher
Doesn’t even deserve one star

Doesn’t even deserve one star. Bought a metal detector online $1600. I tried to return it to the store… They wouldn’t take it. Because it is been payed for with Pay Pal. I had to ship it back and they can’t even confirm that they received it at the warehouse. It’s been almost a month. Should have just taken it back at the store. Then figure out a way to get me the money. This is just lousy business. I won’t buy anything again from bass pro. I suggest you don’t either.

1
Date of experience: Apr 24, 2023
lol97216
Only want an exchange, not a refund

I purchased rod holders and bases to fit the new boat I purchased At Bass Pro Shops. The bases fit the new boat. The rod holders do not fit the bases that came in the same order at the same time. The person that packaged the order did not reach out to me at the phone number or email that I provided to see if the order was correct.Now Bass Pro wants me to pay for return shipping, and to insure the package. I would either have to trust Bass Pro to let me know if they actually got the return or also pay for a return signature. The Bass Pro rep stated that it was not possible to exchange an online order, I could only get a refund if I jump through the hoops. I was also told she had no way of knowing what rod holders would fit the base.Bass Pro says they did not know that the rod holder and base in the same order were meant to be used together.

1
Date of experience: Apr 24, 2023
Cari Clark
charing me $7.50 to return a POS pair…

charing me $7.50 to return a POS pair of shoes

1
Date of experience: Apr 20, 2023
Chucky
charing me $7.50 to return a POS pair…

charing me $7.50 to return a POS pair of shoes

1
Date of experience: Apr 20, 2023
Merle
The quality of yesterday is gone…

They used to be a quality outdoor store when I was growing up. Now they just sell mostly junk, low selection, no inventory, and their personal brand is garbage. There’s just no reason to visit their store. Much better shopping options elsewhere.

1
Date of experience: Apr 19, 2023
PM74
The quality of yesterday is gone…

They used to be a quality outdoor store when I was growing up. Now they just sell mostly junk, low selection, no inventory, and their personal brand is garbage. There’s just no reason to visit their store. Much better shopping options elsewhere.

1
Date of experience: Apr 19, 2023
SS88
BASS PRO SUCKS..ALWAYS HAS

WHY IS IT THE GREAT COMPANIES GO OUT OF BUSINESS AND WERE STUCK WITH THESE FIRMS WE HATE!EXAMPLES CURRECT CITY OUT OF BUSINESS...NOW WERE STUCK WITH THOSE CROOKS OF BEST BUYS. BASS PRO BUYS CABELAS AND WERE STUCK WITH BASS PRO CHEAP CHINA IMPORT GEAR & NO WARRANTY! KROGER BUYS HARRIS TEETER NOW WERE GETTING STUCK PAYING HIGH END PRICED FOR LOWEND KROGER BRAND WITH HARRIS TEETER STAMPED ON THE LABEL.I HAD SEVERAL ITEMS THAT DID NO PASS THE TEST WITH CABELAS NAME ON THEM...ALL WERE REPLACED WITH FREE SHIPPING TO ME...THE FEW THINGS I BOUGHT FROM BASS PRO FAILED THE FIRST TIME OUT...I HAD A PAIR OF BASS PRO HIP WADERS...LEAKED LIKE THE TITANIC...BASS PRO TOLD ME I COULD NOT RETURN THEM BEING I WORE THEM!!! MOODYS HAS DOWN GRADED BASS PRO AGAIN..BANKRUPTCY COMING..THEY DESERVE IT!!!

1
Date of experience: Apr 17, 2023
Duncan B.
BASS PRO SUCKS..ALWAYS HAS

WHY IS IT THE GREAT COMPANIES GO OUT OF BUSINESS AND WERE STUCK WITH THESE FIRMS WE HATE!EXAMPLES CURRECT CITY OUT OF BUSINESS...NOW WERE STUCK WITH THOSE CROOKS OF BEST BUYS. BASS PRO BUYS CABELAS AND WERE STUCK WITH BASS PRO CHEAP CHINA IMPORT GEAR & NO WARRANTY! KROGER BUYS HARRIS TEETER NOW WERE GETTING STUCK PAYING HIGH END PRICED FOR LOWEND KROGER BRAND WITH HARRIS TEETER STAMPED ON THE LABEL.I HAD SEVERAL ITEMS THAT DID NO PASS THE TEST WITH CABELAS NAME ON THEM...ALL WERE REPLACED WITH FREE SHIPPING TO ME...THE FEW THINGS I BOUGHT FROM BASS PRO FAILED THE FIRST TIME OUT...I HAD A PAIR OF BASS PRO HIP WADERS...LEAKED LIKE THE TITANIC...BASS PRO TOLD ME I COULD NOT RETURN THEM BEING I WORE THEM!!! MOODYS HAS DOWN GRADED BASS PRO AGAIN..BANKRUPTCY COMING..THEY DESERVE IT!!!

1
Date of experience: Apr 17, 2023

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Business Details

  • The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishing accessory imaginable for bass, trout, saltwater trophies or what ever your fishing adventure requires. Large selections of hunting gear includes name brand products, rifles, handguns, black powder arms, bows, treestands and accessories. Complete offerings of name brand camping, climbing and athletic equipment, as well as huge assortments of men's and ladies' outdoor sportswear.See more

  • language https://www.basspro.com

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