bellaitalia.co.uk

2.3
2.3 Based on 200 reviews

Celebrate our🍕PIZZA PASTA HERITAGE🍝 We're giving away a free meal for 10 every day! Hashtag #TeamPizza or #TeamPasta to let us know which side you're on.....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.3

/
5

200 Reviews

5 Star
25%
4 Star
3%
3 Star
5%
2 Star
11%
1 Star
55%

Filtered Reviews

Filter Reviews

Review Time

wayne
Food was disgusting cheap chose the…

My experience really bad, slow service ,tasteless food expensive ready meals. Overpriced Save you hard earned cash better stuff from a supermarket.

1
Date of experience: Dec 12, 2025
Stephen
Very poor - dudley

Dudley castle gate branch. Very empty and therfore no reason for not having a good experience. Food was warm to cold, was reheated and brought back, then found the ingredients i said I didn't want were still there, Sent back and declined any further food, cheap chain and no real chefs or kitchen staff, basic microwave food. Calamari was like left over bits rather than rings, had better food at home

1
Date of experience: Dec 07, 2025
Consumer
I only ever write restaurant reviews if…

I only ever write restaurant reviews if exceptional and in this case it was exceptionally bad.I have just paid £70 for 3 mains and 3 soft drinks and the only way to describe them is like cheap micro meals, I was tempted to refuse to pay but realised I would have to chalk it up to experience and never go again.The pollo cacciatore was pasta, canned tomatoes and a few pieces of processed chewy chicken, it allegedly contained pancetta but I never found any.The spinach and ricotta cannelloni was tiny and tasteless and the burger and chips was dry and tasteless, all 3 meals were tiny and left 2 of us still hungry.I’d give this place 0 stars if it was possible. Absolutely shocking.

1
Date of experience: Nov 15, 2025
Elizabeth
Rude

I a am Coeliac and had the misfortune to eat at Brompton road branch. They only have penne which I don't eat so my choices were even more limited. When I suggested to the Manager that he provide spaghetti ( the most popular pasta) he was extremely rude and told me next time to eat elsewhere

1
Date of experience: Nov 12, 2025
Anna Hayes
The food wasn’t too bad

The food wasn’t too bad, service ok. I ordered calamari as a starter (£8) I was expecting rings but what I received looked like left over scraps, I didn’t want to complain in front of my guests.I don’t think I would go back!

3
Date of experience: Nov 06, 2025
Patricia Kaye
Lunch at Bella italia norwich

Visited Bella Italia near Norwich bus station for the second time. Both occasions I have been served by Lisa who is charming, attentive and pleasant to interact with. I would recommend the food too. Good quality food, drink and service. Thank you

5
Date of experience: Nov 04, 2025
MS Coady
Avoid Bella Italia Cheshire Oaks

The service was slow, waited over 30mins between starter and main. Flat bread starter was so over cooked and the calamari was soggy in parts. For main I had the goats cheese pasta it was tasteless. My husband had the Marco Polo that was so sickly sweet it made him feel ill. Both dishes were luke warm. The only redeeming feature was the front of house who was very pleasant. Avoid Bella Italia Cheshire oaks at all costs!

1
Date of experience: Oct 25, 2025
Katie Lewis
Awesome:)

Quick shout out to the Bella Italia team at your Covent Garden location. Great hosting, food and friendly staff. Thank you for making my experience with my friend amazing...Sujoy was outstanding.Highly recommend:)

5
Date of experience: Oct 25, 2025
Stanley Siddle
I visited Bella italia in Stevenage…

I visited Bella italia in Stevenage this evening.I ordered the spaghetti and meatballs with a glass of Chianti and a tiramisu.I could accept the £10 for a large glass of wine as I was out by myself and could justify the little treat but then along came the Tiramisu this cost me £7.49p!I’m not lying when I was this morsel 5 cm square and that is 1.97 inches ◾️square, not even two inches, with coco powder that looked like it was thrown on it.I know it’s just a bit of tiramisu but where is the care or even passion for presentation?I mentioned this to the manager and to be fair she took 50% of the desert to help make it a slightly less bitter pill to swallow.The only saving grace was the service from Chris, he was professional, friendly and attentive and I give him personally five stars but Bella Italia Stevenage gets a very generous three stars from me.I know restaurants work on tight margins but the franchisee that owns this restaurant needs to rethink their portion size!

3
Date of experience: Oct 19, 2025
Peter Wilcox
Delightful post- theatre restaurant!

An early dinner after the superb “Noel & Gertie “ at the Grand Theatre. Delicious food and wine - and excellent service from Naomi - in a great buzzy atmosphere. Ideally situated for the Grand & Winter Gardens. Cannot recommend too highly!

5
Date of experience: Oct 18, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Celebrate our🍕PIZZA PASTA HERITAGE🍝 We're giving away a free meal for 10 every day! Hashtag #TeamPizza or #TeamPasta to let us know which side you're on..

  • language https://www.bellaitalia.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More