bellaitalia.co.uk

2.3
2.3 Based on 200 reviews

Celebrate our🍕PIZZA PASTA HERITAGE🍝 We're giving away a free meal for 10 every day! Hashtag #TeamPizza or #TeamPasta to let us know which side you're on.....

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Average Rating

2.3

/
5

200 Reviews

5 Star
25%
4 Star
3%
3 Star
5%
2 Star
11%
1 Star
55%

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Review Time

Happy Munchday

My friend and I dropped into Bella Italia, Strand. Greeted and seated. Our orders were taken and delivered in good time, Elvin our host, looked after us with friendly and efficient service as did our waitress, sadly didn't get her name.... the restaurant has a lift and disabled toilet as well aas baby changing room. All clean despite the two large coach parties that arrived. The downstairs restaurant well presented. We thoroughly enjoyed our meal and we would not hesitate to recommend to family and friends. Most enjoyable 🍻

5
Date of experience: May 10, 2025
Vic Hughes
PLEASE DON'T WASTE YOUR MONEY!

PLEASE DON'T WASTE YOUR MONEY!! Absolutely shocking service and Food vile!!! Staff didn't seem bothered whatsoever this was Bentley Bridge in Wolverhampton.

1
Date of experience: May 04, 2025
Crystal Price
Amazing

Went to chester bella italia today, service was amazing and staff was so friendly. Not to mention the food was AMAZING

5
Date of experience: Apr 30, 2025
Stacy R.
110 mins for frozen burger,inedible…

110 mins for frozen burger,inedible chewy kebab I had to spit out on the 1st bite. Both items swimming in mayo,despite order request notes asking politely to put the sauce in a tub. I wasted ÂŁ20 on an inedible takeaway that just eat are refusing to refund. I wouldn't even feed it to the dog it went in the bin.

1
Date of experience: Apr 19, 2025
zeltfire
Give Bella Italia in Cambridge A Wide Berth

Avoid Bella Italia in Cambridge. Dreadful food and very defensive and arrogant duty manager despite staff doing very best to please.

1
Date of experience: Apr 11, 2025
AlanDragg_
Great staff and great food

Our waitress Mel was lovely and even took a group photo of our table. The food was delicious and fresh. I couldn't fault the experience here.

5
Date of experience: Mar 14, 2025
Nicolas Rogers
Why serve hot pasta on a cold plate

Went again to Bella Italia Central Milton Keynes. Everything was fine, food fine, pizza fine etc. staff and service fine. Except!!Why oh why do chefs serve up hot pasta dishes on a cold plate. Why on earth would you send out hot food on cold plates. It was also came on a huge dished plate which absorbs so much heat energy from the food. I hope this comment get back to overall management as any company preparing and serving hot food should know that the consumer of the food wants it served hot and to stay warm to the end of the meal.

3
Date of experience: Mar 12, 2025
Derrick Harris
Awful rip off

The experience at this establishment was highly disappointing and can only be described as a complete rip-off. Upon arrival, patrons are misled by the presence of cards on every table that prominently advertise bottomless drinks. However, when the bill arrives, it is revealed that this offer is contingent upon explicitly requesting it, despite the misleading signage. This lack of transparency and the subsequent deception are unacceptable practices.Furthermore, the staff exhibited a complete lack of engagement and professionalism. Their attitude was indifferent, and when I approached them with a polite inquiry regarding the charges for the drinks, I was met with dismissive and rude behaviour. This lack of customer service is a significant detriment to the overall dining experience.In addition to the poor service, the quality of the food was subpar. The pizza was excessively greasy, and the meatballs contained undesirable grizzle, which detracted from the meal’s enjoyment.Given these issues, I find it highly unlikely that I will return to this establishment.

1
Date of experience: Mar 06, 2025
Chad F.
Bella Italia - Lancaster

An inviting, warm & friendly atmosphere. Great food at very good prices. I have always found the Lancaster restaurant to be excellent. Thank you to Des, Chris and the team. Look forward to seeing you all again soon.

5
Date of experience: Mar 06, 2025
Collin Scott
Disappointed Review for Bella Italia, Lakeside

Bella Italia, LakesideOur experience at Bella Italia in Lakeside was disappointing. When the waitress came to take our order, she kept pushing us to order starters, making us feel pressured. As a result, we only ordered for our hungry child and one starter.When the starter arrived, she placed it on the table and, in a noticeably bitter tone, asked if that was all. She then left the table with an overly strong and almost sarcastic “Bon appétit.” The overall service felt unwelcoming.To make matters worse, the food we ordered for our child was completely forgotten. When we asked about it, instead of acknowledging the mistake, the waitress insisted she had confirmed our order three times—when she clearly hadn’t. Strangely, once we pointed it out, the food arrived within 1–2 minutes, which raised concerns about its freshness and quality.Adding to the poor experience, the chef was on his break at a table next to us, loudly watching TikTok videos on his phone, which made the atmosphere feel unprofessional and disruptive.Would not recommend based on this visit.

1
Date of experience: Feb 23, 2025

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Business Details

  • Celebrate our🍕PIZZA PASTA HERITAGE🍝 We're giving away a free meal for 10 every day! Hashtag #TeamPizza or #TeamPasta to let us know which side you're on..

  • language https://www.bellaitalia.co.uk

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