bike24.com

4.2
4.2 Based on 493 reviews

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Average Rating

4.2

/
5

493 Reviews

5 Star
72%
4 Star
6%
3 Star
4%
2 Star
4%
1 Star
13%

All Reviews

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Review Time

Cem ark
Their customer support is just awful. 10 days ago I ordered two items, one from Bike24 and one from

Their customer support is just awful. 10 days ago I ordered two items, one from Bike24 and one from Aliexpress. The one I ordered from Aliexpress is already at my local post office and the one I ordered from Bike24 is still in Germany waiting to be sent by air transport. I paid 30€ for Bike24 shipping and Aliexpress shipping was free. If it wasn't for that specific handlebar I wouldn't order from Bike24 because of the shipping cost but I said to myself, "at least it will arrive very fast" considering the 30€ shipping fee. I was so wrong. I will do my best to persuade people to order anywhere but Bike24. They are just awful. Also their automated answers when I try to get in touch with them just pissed me off more.

Edit: According to Bike24’s reply; even though you charge your customers 30€ for shipping you cant even provide the service aliexpress does for free. Its just basically proves my point that you are not good at what you do with your annoying answers.

1
Date of experience: Feb 20, 2026
Rodger Cooper
Consistently great shopping experience

I've been a customer on this platform for several years and everything has been excellent. I would appreciate receiving discounts as a loyal customer.

5
Date of experience: Jan 16, 2026
Yvette
Product information is clear

The product information is straightforward, making it easy to find what you're looking for.

5
Date of experience: Jan 16, 2026
Slick_12
⭐⭐⭐⭐⭐ Fast shipping and exceptional service!

⭐⭐⭐⭐⭐ Quick shipping and outstanding service! Just received my order through a delivery service – it arrived on schedule and remarkably fast! I ordered bike components and drinks. Everything was well-packaged and in excellent condition. While I haven't installed the components yet, I'm very impressed with the prompt service. We organize cycling tours in the area and will definitely recommend this company to our participants as a trustworthy supplier for all cycling needs. Great variety, competitive prices, and speedy shipping! Highly recommend!

5
Date of experience: Jan 15, 2026
Owen Robertson
Well-organized

4
Date of experience: Jan 15, 2026
Cecilia Reed
Impressive shipping speed

The shipping was extremely fast, which I appreciated. However, the color of the bar tape didn't match the image. The yellow appears quite vague with a greenish tint, which I don't like at all.

5
Date of experience: Jan 15, 2026
Consistently excellent

As always, everything was perfect. Good price and quick delivery.

5
Date of experience: Jan 15, 2026
Ramona Carter
⭐⭐⭐⭐⭐ Fast delivery and superb service

⭐⭐⭐⭐⭐ Fast delivery and outstanding service! Just received my order via a delivery service – it was right on time and incredibly quick! I ordered several components and drinks. Everything arrived well-packaged and in perfect condition. While I haven't installed the parts yet, I'm very impressed with the efficient service. We organize bike tours in the region and will certainly recommend this platform to our participants as a reliable supplier for all cycling needs. Great selection, competitive prices, and fast shipping! Highly recommend!

5
Date of experience: Jan 15, 2026
Leanne Turner
Always satisfied with my orders

I continue to order from this platform and I'm always pleased. Best prices and quick delivery—what more could I ask for?

5
Date of experience: Jan 15, 2026
Geoffrey Kelly
Excellent service

Great company.

5
Date of experience: Jan 15, 2026

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