bitesoftco.com

4.6
4.6 Based on 200 reviews

For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand. Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatm...

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Average Rating

4.6

/
5

200 Reviews

5 Star
84%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
7%

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Review Time

Emma C.
The whole process was so easy from…

The whole process was so easy from ordering my impression kit to receiving my aligners and tracking my progress. The team have been super helpful and responsive the entire way through, always checking in and quick to respond to any queries.My teeth are looking amazing and I love that I could do it all from home without constant dental appointments. The aligners are comfortable, clear and barely noticeable — I get compliments all the time about how straight my teeth look!Highly recommend Bitesoft to anyone thinking about straightening their smile — they’ve made the whole experience enjoyable and stress-free.

5
Date of experience: Mar 01, 2025
Karyn C.
I started my bitesoft journey earlier…

I started my bitesoft journey earlier this year with the help of Jaccy. She was super helpful in answering all of my questions and gave me clear insight into how my bitesoft journey would work and what would be the steps for me personally. I would absolutely recommend Jaccy and the bitesoft team to anyone thinking about starting their aligner journey!!

5
Date of experience: Feb 25, 2025
Susan Reed
Great experience

Jaccy got me started with Bite soft, she was very patient with me during the application process and answered all my questions, overall Jaccy was great!

5
Date of experience: Feb 24, 2025
Moira
Bitesoft was a very well organised

Bitesoft was a very well organised, kept me up to date with my plan. Overall great at home experience.

5
Date of experience: Feb 10, 2025
Archie R.
Not happy with results

Not happy with results. Poor communication from supplier. Had to chase up everything, no one called me regarding my concerns. Very disappointed, don’t see much change and they won’t give me any warranty as some of my pictures were late. Would not recommend

1
Date of experience: Feb 09, 2025
Miranda Adams
Bitesoft

Jaccy and the Bitesoft team have done an amazing job, nothing but help when I needed it. Not that I did, the app is simple to use when scanning my teeth each fortnight. Would highly recommend to anyone looking to improve their smile 😁.

5
Date of experience: Feb 06, 2025
Eve
Amazing customer service

Amazing customer service, fast replies and Melissa has been outstanding to deal with, explaining everything and helping make a plan to suit my needs. Can’t recommend highly enough Thank you so much Melissa! I really appreciate all your help!

5
Date of experience: Feb 03, 2025
Overall amazing experience

The quick email replies, doing it all from the comfort of my home and seeing the changes so fast!

5
Date of experience: Jan 20, 2025
VC1
I had such an easy going experience…

I had such an easy going experience that made at home treatment super easy and convenient. The team were great and respond super quickly for any needs. Definitely recommend if you’re thinking about aligners!!

5
Date of experience: Jan 13, 2025
RA43
A seamless experience

I have had a seamless experience through the process of my aligner journey! The team have been so wonderful and I would absolutely recommend Bitesoftco to anyone!!!I truely wish I had done this so many years ago knowing this Australian based company offers very affordable pricing!!!! From start to end it has been such an easy process and the service is always available if I had any questions! I am so so happy with my results and finally being able to have a beautiful straight smile!!!!!! Thank you, thank you!!!!!!!

5
Date of experience: Jan 09, 2025

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Business Details

  • For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand.

    Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatment in a more accessible way.

    Every treatment plan is designed collaboratively by a specialist orthodontist and the dentist providing your care, combining advanced technology with clinical expertise to support safe, precise outcomes.

    Our goal is simple: make orthodontic treatment more accessible, more predictable, and easier for patients to complete within their local dental practice.See more

  • email info@aalto.care
  • call 0754002096
  • language https://bitesoftco.com

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