bitesoftco.com

4.6
4.6 Based on 200 reviews

For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand. Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatm...

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Average Rating

4.6

/
5

200 Reviews

5 Star
84%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
7%

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Review Time

Dirk Adams
I have absolutely enjoyed my teeth…

I have absolutely enjoyed my teeth straightening journey with Bitesoftco and I’m beyond happy with my results! Thank you so much.

5
Date of experience: Jul 12, 2024
Truman R.
Best of the Best

My whole experience with Bite-soft was so incredible, they monitor my journey very well and guide me throughout the whole process, I’m happy with my results and highly recommend of their service. A massive Thank you to the team for this wonderful journey and for Emma Anderson for being so patient with my many questions ☺️. It’s very affordable and they will not disappoint.

5
Date of experience: Jul 11, 2024
Hudson
11/07/2024 don't use

The aligners don't fit my teeth at all, as in they're too short to even cover my teeth. I've complained of no movement and significant pain 24/7 and they've put it back on me. I went to see the dentist that they assign you and he said they have a lot of unhappy and misinformed customers with Bitesoft too. When complaining to my case manager, they responded in a belittling and sarcastic manner, as well as constantly changing their story and never apologising for their mistake of booking me in for a second round of IPR which is apparently not meant to happen. They are refusing to stop direct debits as I want to opt out of the treatment. I'll be switching to Invisalign; you're not saving any money with BiteSoft - it's just money wasted and you'll end up on the more expensive brand anyway.

1
Date of experience: Jul 11, 2024
Theodore
I was initially nervous getting these…

I was initially nervous getting these from an instagram ad but wow what an experience this has been! So easy and the service was impeccable. My daughter is thrilled with the results and I am relieved I didn’t go with the orthodontist! The bitesoft team were supportive and responsive the whole way through. Thanks so much guys 💕

5
Date of experience: Jul 11, 2024
Risa H.
I WISH I HAD DONE THIS SOONER!

I had braces when I was a teenager, but of course being young and not following instructions I didn't use my retainer (and lost it) and over time my front teeth moved. I decided to use Bitesoft Co as I liked the distant monitoring (I'm in NZ). My experience with Bitesoft Co has been great, I loved the ease of the dental monitoring app. The only reason I left out one star was for communication; at times it was quite slow to get an answer or response. Other than that, I am super happy with my end results. I just wish I had done this sooner!!! Highly recommend.

4
Date of experience: Jul 07, 2024
MA46
100% would recommend!

I’ve had the best experience with Bitesoft Co. The Whole journey from start to finish has been so easy, Emma especially has been so helpful and lovely. I was so self conscious of my smile and Im so impressed with how fast my teeth moved and straightened within just 5 months. The scan box and dental monitoring app was so easy to use and saved so much time being able to do all my scans from home. The aligners really do work if you follow the instructions. Wish I did it sooner!

5
Date of experience: Jul 04, 2024
Eileen Taylor
Amazing

I have had an amazing experience with Bitesoft Co.The entire process has been exceptional from beginning to end.I found the Dental Monitoring app super easy to use with fast response.Everyone is lovely and kind I’m so happy with the results thank you so much.

5
Date of experience: Jul 01, 2024
Wilf Morgan
Bitesoft co are AMAZING

Bitesoft co have been nothing but amazing support. I have had an amazing experience and result. The process was easy and rewarding. They have been very approachable and fast at responding. If I ever need to go back I will definitely be going back to them x

5
Date of experience: Jun 28, 2024
morgan314658
I had a large gap in between my front…

I had a large gap in between my front teeth and have always been self conscious of my smile because of it. However after reading and seeing the amazing reviews/results from bitesoft I decided to give it ago. I’m beyond happy with my results and am now confident smiling with my teeth! I found the Dental Monitoring app easy to use and the team at bitesoft were prompt with their reply’s with any concerns I had. Very happy and satisfied customer!

5
Date of experience: Jun 27, 2024
JR12
People are very helpful and hands on to…

People are very helpful and hands on to me during the treatment period and I'd say the app was really helpful for someone like me who doesn't have time to go out see a dentist as I was able to get things done through it.

5
Date of experience: Jun 10, 2024

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Business Details

  • For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand.

    Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatment in a more accessible way.

    Every treatment plan is designed collaboratively by a specialist orthodontist and the dentist providing your care, combining advanced technology with clinical expertise to support safe, precise outcomes.

    Our goal is simple: make orthodontic treatment more accessible, more predictable, and easier for patients to complete within their local dental practice.See more

  • email info@aalto.care
  • call 0754002096
  • language https://bitesoftco.com

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