bitesoftco.com

4.6
4.6 Based on 200 reviews

For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand. Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatm...

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Average Rating

4.6

/
5

200 Reviews

5 Star
84%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
7%

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Review Time

Deanne Kelly
I have had such a great experience…

I have had such a great experience dealing with Mel and Emma to ensure my bitesoft journey started smoothly! They were both so attentive and informative with all the steps and processes which made me feel so at ease with the whole experience!

5
Date of experience: Jun 16, 2025
Marta
Mel and Emma were amazing—super fast

Mel and Emma were amazing—super fast, easy to communicate with, and incredibly helpful. These ladies really helped kickstart my journey with Bitesoft, and I felt supported every step of the way. Couldn’t recommend them more!

4
Date of experience: Jun 12, 2025
Syd Taylor
Great Experience

This was such an easy and lovely process. Jaccy was lovely to deal with and was happy to walk me through anything I had questions about. I’ve only just started my journey but is so easy and pretty much pain free, very grateful and excited to see the results!

5
Date of experience: Jun 09, 2025
dispo9
Mel and Emma were so great at leading…

Mel and Emma were so great at leading the process for the aligners. Their communication was clear and quick, and were really helpful and understanding when getting all my paper work over. The dentist they set me up with were so great and I'll be going to them as my permanent dentist from now on. Everything was so easy, super affordable and did not feel like a big process at all. Thank you so much.

5
Date of experience: Jun 02, 2025
Wells Morris
Quick turnaround and friendly staff

Quick turnaround and friendly staff! i have just received my aligners and excited to see the results

4
Date of experience: May 28, 2025
EvaGaming
Online Aligners Review

I was very satisified with my experience at Bitesoft Co! The aligners were of high quality and did a great job at reaching my teeth formation goal. I really liked how the process could be done online, the doctors were very responsive and helpful when needing assistance. Overall, highly recommend!

5
Date of experience: May 26, 2025
Leslie Johnson
I recently began my Invisalign journey

I recently began my Bitesoft co Aligners journey, and I have to say, the customer service I received from the dental team was exceptional from the start. From the initial phone call consultation to receiving my first set of aligners, the staff made the entire process smooth.

5
Date of experience: May 22, 2025
Clear and quick

Mel and Emma were always clear in what I had to do and also their replies to my emails were very quick which was helpful.

5
Date of experience: May 20, 2025
The worst experience I have ever had

The worst experience I have ever had, I was told my treatment would take 6 months. We are 3 years down the track and they want more money after my teeth have moved. Dishonest and unethical company.

1
Date of experience: May 17, 2025
Juniper Morris
Great customer service and support from…

Great customer service and support from the team at Bitesoft. Very keen to see the end result.

5
Date of experience: May 14, 2025

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Business Details

  • For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand.

    Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatment in a more accessible way.

    Every treatment plan is designed collaboratively by a specialist orthodontist and the dentist providing your care, combining advanced technology with clinical expertise to support safe, precise outcomes.

    Our goal is simple: make orthodontic treatment more accessible, more predictable, and easier for patients to complete within their local dental practice.See more

  • email info@aalto.care
  • call 0754002096
  • language https://bitesoftco.com

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