bitesoftco.com

4.6
4.6 Based on 200 reviews

For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand. Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatm...

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Average Rating

4.6

/
5

200 Reviews

5 Star
84%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
7%

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Review Time

Sarah
Happy smile

Easy process, dentist really listened to my concerns throughout.

5
Date of experience: Sep 25, 2025
Sean
Great communication!

Clear communication and explanation of what was going to and what did happen. My teeth went from looking like a cheese grater to actually becoming a smile that I could show in photos. Works well.

5
Date of experience: Sep 25, 2025
Janhvi Samant
Thank you Bitesoft for fixing my…

Thank you Bitesoft for fixing my smile.The journey with them has been very smooth. Cant recommend enough. Thank you.

5
Date of experience: Sep 23, 2025
Stress free and affordable

The most stress free teeth straightening with only 8 months of aligners. Being able to check your progress from the comfort of your own home makes the overall process super convenient and saves you a lot of money. I’m very happy with my end result after 8 months of wearing the aligners full time and the best part is you can hardly see them when you’re wearing them which makes them so much better then braces especially since I’m 24 and didn’t want to have braces!

5
Date of experience: Sep 22, 2025
Juliette De Palma
So far so so good!

So far so so good. Prompt service. Emma and Mel have been so great. My journey has just begun but so far so good. I feel like I can reach out at anytime.

5
Date of experience: Sep 18, 2025
Alyssa
I have just started my journey with…

I have just started my journey with bitesoft. The service from Emma and Mel has been excellent. The girls have answered all my questions to ease my concerns and have been very rapid with their replies over both text and email which has been super helpful with my work schedule. I’m am so excited to see my results with bitesoft after having such a promising customer experience.

5
Date of experience: Sep 18, 2025
Final result terrible

Don’t bother - They claim that because some scans were late that the final result is affected ?? Don’t know how when the aligners are all pre made and the last aligners fits perfect. Teeth still bad and now they want more $15 month and $50 per aligner… To clarify your team messages a response after aligners reviewed. 2 aligners were labelled liner number 5 and the last 2 retainers were delayed due to only receiving 9 not 11 Aligners. We waited for months for the replacements to be sent this delayed scanning (the retainer prior was continually worn). Every time we submitted a scan you would respondall looks good move to the next aligner??

1
Date of experience: Sep 15, 2025
Michael Mangino
Highly recommend Bitesoft Co

Highly recommend Bitesoft Co! The high-quality aligners worked perfectly to straighten my teeth. The entire process was convenient and online, with incredibly responsive and helpful doctors. A fantastic experience from start to finish!

5
Date of experience: Sep 12, 2025
Dan Chae
Great service and communication

Great service and communication, as well as high quality products and materials used.

5
Date of experience: Sep 12, 2025
Avery Robinson
Great service :)

Mel and Emma made the process really great - super clear communication and service with making what has been a 13 year wait possible for me. Im really looking forward to starting my treatment, and finally getting a smile i can be happy with :)

5
Date of experience: Sep 12, 2025

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Business Details

  • For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand.

    Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatment in a more accessible way.

    Every treatment plan is designed collaboratively by a specialist orthodontist and the dentist providing your care, combining advanced technology with clinical expertise to support safe, precise outcomes.

    Our goal is simple: make orthodontic treatment more accessible, more predictable, and easier for patients to complete within their local dental practice.See more

  • email info@aalto.care
  • call 0754002096
  • language https://bitesoftco.com

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