blackcircles.ca

3.6
3.6 Based on 170 reviews

Blackcircles.ca is a Canadian company whose head office is in Montreal. Our main objective is to offer our customers a level of service that is unrivalled in Canada as well as some of the most competitive prices on the market. Our customers can choose b...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

170 Reviews

5 Star
59%
4 Star
4%
3 Star
2%
2 Star
4%
1 Star
31%

Filtered Reviews

Filter Reviews

Review Time

Carlisle Fisher
Sold me a set of tires that didn't…

Sold me a set of tires that didn't match. Blamed it on improper rotation after only 90 days from sale date and refused to fix the problem

1
Date of experience: Mar 07, 2025
Kelly
Great experience

Great experience, everything was on schedule and on time ! Will buy again from black circle.

5
Date of experience: Feb 28, 2025
TM88
Worst company...STAY AWAY...they are a…

Worst company...STAY AWAY...they are a SCAM...everything they tell you = LIES...I got my money back by going to Michelin USA

1
Date of experience: Feb 18, 2025
Beresford Rogers
Easy and fast to purchase

Easy and fast to purchase, three tire should up 1 day after purchasing the tire and 3 days later the last tire arrived.

5
Date of experience: Jan 31, 2025
Rich
After putting my order

After putting my order, I was not informed of when the order is being shipped and it was left on the middle of the drive way in front of my house facing street out in the open

1
Date of experience: Dec 24, 2024
Rosalie Butler
Terrible Experience with Unprofessional Service

This was one of the worst experiences I’ve ever had.I placed an order for a winter tire package on November 26, but the tires never arrived at the garage. I contacted Juan and Simon multiple times. At first, I was told the tires had been delivered. Later, they said the delivery would happen soon and that someone would get in touch with me. Despite all this, I never received clear answers or updates. The lack of communication and follow-through was extremely disappointing.It felt like they were stalling and making excuses. I ended up canceling my order and going with another supplier. Their behavior was completely unprofessional and, frankly, felt racist.As of today, December 17, I still haven’t received my refund.Save yourself the trouble and avoid dealing with them.

1
Date of experience: Dec 17, 2024
Tires sent were DOT 2 years old

Tires sent were DOT 2 years old, so have already lost 2 years of life on the tires. They explained that they can ship tires up to 3 years old.

2
Date of experience: Dec 16, 2024
Kirk Patterson
First-rate products at exceedingly…

First-rate products at exceedingly competitive prices. Outstanding customer service through prompt & helpful communication and friendly support.

5
Date of experience: Dec 14, 2024
Bill Anderson
ZERO STARS

If you like to be lied to repeatedly then buy your tires through these losers. This is my 3rd purchase through BlackCircles and now my second terrible customer service experience, NEVER AGAIN. 3-5 business days? I've now passed 10 business days and not one person there can supply a tracking number or even who the shipper is. This place is a joke

1
Date of experience: Dec 13, 2024
TA83
Lost a set of tires

They basically lost a set of tires. Garage says they never received them, but BC says they were signed for. I've spoken to about 5 different people who tell me they will call me back, but never do. They refuse to ship another set until they "resolve" the issue. Trying to cancel now, let's see if they give my money back.

2
Date of experience: Dec 11, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Blackcircles.ca is a Canadian company whose head office is in Montreal.

    Our main objective is to offer our customers a level of service that is unrivalled in Canada as well as some of the most competitive prices on the market. Our customers can choose between 2 options:

    Purchase tires with home delivery in 3-5 days in most cases
    Purchase tires with installation: the customer chooses the garage and the appointment date and time, and we take care of the rest!See more

  • email support@blackcircles.ca
  • call 18449262527
  • language https://blackcircles.ca

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More