Review Time
The Service from Andy at Brenthams furniture was Utterly Exemplary from start to finishIt is rare these days to have that level of customer service and its Important when making. An expensive purchase. Every effort was made at all stages to ensure accuracy and fine detail of fairly complex options. They genuinely care about customer satisfaction and have the communication skills to match. I'd have no hesitation in going straight to them for future purchases.
We recently received delivery of two Stressless sofas and we want to say how the whole experience with Brenthams was superb. From the actual order to delivery, we were dealt with by Andy in the most efficient, polite and helpful manner possible. He went out of his way to give advice and assistance and the whole service was second to none. Great communication too.
From the moment we walked into the store, to the delivery of our recliner, we received excellent service. Andy was very helpful, knowledgeable, and made the purchase experience very easy. Delivery was great. Very professional and friendly the whole way through.
Absolutely outstanding level of service from Brentham Furniture with really good prices for Stressless products. Faultless from first enquiry to after care. Andy in particular deserves a mention because of his ability to put the customer first.
Proactive and efficient service. After I placed the order for the yew wood furniture they contacted me to find out if I needed to match it with any other furniture. Really pleased with the furniture and it was great to meet one of the owners Dan who delivered it. Would definitely use them again. A great internet find.
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Brentham Furniture is a family-run furniture store based in Ealing, West London, with over 60 years of experience helping customers create beautiful and comfortable homes. We believe in combining quality furniture with personal, friendly service — something that has earned us a 5-star reputation with our customers.
We carefully select collections from some of the UK’s most trusted names in furniture. For contemporary living and dining, our Gallery Direct ranges offer stylish tables, chairs, storage, mirrors and accessories. For handcrafted British upholstery, we are proud stockists of Tetrad, including the popular Warwick, Constable, Harris Tweed and Jacaranda collections. We also offer timeless designs from Ercol, famous for elegant wood and upholstery pieces, and the world-renowned comfort of Stressless recliners and sofas. For modern dining with an Italian touch, Connubia by Calligaris brings sustainable style and creativity. Alongside these, we also feature classic brands such as Parker Knoll, Old Charm, Bradley Furniture, Sherborne, Spink & Edgar, Celebrity, Bentley Designs, and more.
Customers choose Brentham Furniture for our clear communication, expert advice, and reliable in-house delivery service. We’re pleased to offer free delivery across much of the UK and interest-free credit options, making it easier to find the right furniture for every home.
Whether you visit our London showroom on Pitshanger Lane or shop with us online, we aim to make the process simple, enjoyable, and stress-free — helping you discover furniture that combines craftsmanship, comfort, and style.See more
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