bruce.app

3.6
3.6 Based on 151 reviews

ALL TRAINING. ONE MEMBERSHIP. With Bruce studios you get access to more than 1000 gyms, yoga studios, climbing centers, dance classes, HIIT boxes & swimming pools in the Nordics....

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Average Rating

3.6

/
5

151 Reviews

5 Star
57%
4 Star
5%
3 Star
6%
2 Star
9%
1 Star
24%

Filtered Reviews

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Review Time

Wanda Wilson
Great support by chat

Great support by chat, helped me to solve my problem and greeted me with great customer service!

5
Date of experience: Feb 05, 2025
Cordelia Morris
Customer support is fast

Customer support is fast, kind and efficient. I can’t ask for anything else! Thank you!

5
Date of experience: Feb 05, 2025
Rufus
Great overall and friendly support

I have had a very good experience with Bruce so far, and the one time I have been in touch with their support it has been great!One small frustration preventing me from giving it 5 stars is how it sometimes can seem to provide more than it might actually do. For example one reason I got bruce was to attend dance classes, but even though the venue is on Bruce it turns out only a limited amount of classes are actually posted there. Even though I know they are not full.All in all though it has been great being able to try out different activities that I probably wouldn’t pay for individually.

4
Date of experience: Feb 05, 2025
Craig
The customer support was very helpful…

The customer support was very helpful and chill! I really love that I van use the app in both Malmö and Copenhagen, big plus!

5
Date of experience: Feb 03, 2025
Brenda Smith
Wide range of training possibilities and a great customer service 👌

Great app for those who want to do different kinds of sports or train at multiple studios without paying for several memberships. I love the possibility to do both martial arts, pole dance, strength training and yoga all in one membership, something that no single studio has. The app is very user-friendly and the customer support is really nice and helpful - they get back to me within a reasonable time frame and solve all my problems quickly 🙌

5
Date of experience: Feb 02, 2025
Carolyn Howard
I canceled after 24h

I canceled after 24h. The QR code for checking in at Rules Boxing Club didn’t work and there was no staff to ask. I got 3 strikes on my first day as a member and was blocked from booking any classes for 14 days. The customer service kept asking questions that were already answered in my message, but they didn’t bother reading it and didn’t help at all.

1
Date of experience: Feb 01, 2025
KomSent30
I am using Bruce in Copenhagen

I am using Bruce in Copenhagen. Really good app, nice studios and great customer.er support.

5
Date of experience: Jan 29, 2025
Eleanor Morris
My experience

I asked so many questions before getting my membership and all of them have been answered and clarified, i also made a mistake paying the wrong amount and i got refunded fast.So far i signed up amd try many classes, the reminders helps me to dont skip my trainings and the amount of gyms and studios available is quite good, many options and activities to choose from.All the customer service personnel have been helpful.Tack!

5
Date of experience: Jan 26, 2025
petitjacquet
Super professional support team (no…

Super professional support team (no chat bots) !

5
Date of experience: Jan 10, 2025
Nick Černý
So quick to respond

So quick to respond! Super helpful and also generous !

5
Date of experience: Jan 10, 2025

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Business Details

  • ALL TRAINING. ONE MEMBERSHIP.
    With Bruce studios you get access to more than 1000 gyms, yoga studios, climbing centers, dance classes, HIIT boxes & swimming pools in the Nordics.

  • language https://www.brucestudios.com

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