Review Time
I used to love this brand. Not anymore. Last "launch" I ordered from the Canadian site as a Canadian. Not only did it take a week to ship my order then they cancelled some items (it was a sweat suit) and then shipped the items from the USA leaving my with a hefty customs charge. Never again.
Probably the worst shopping experience I've ever had. Ordered one minute after launch 3 weeks ago on 24th june (shorts and a sweater), got my order confirmation that said it might take up to 7 days until my order gets shipped. So I waited and waited. Last week I wrote a message to the customer service and asked if everything was okay. Immediately after I received a E-Mail stating my order is shipped - so far so great. Yesterday I received an E-Mail that the sweater got canceled. As I'm living in the EU paying that much for shipping and taxes for one single item doesn't add up, so I messaged the customer service immediately after asking for a full cancelation of my order. Just got a dry reply, stating that's not possible anymore as the order is already sent out. The shipping information I received stays the same since a week, stating they didn't receive the package yet...The fact that I already reached out and the customer service told me that everything is fine and then chancels half of my order with a dry sorry just bothers me. How can it be that the sweater ran out of stock 3 weeks after I placed my order?No coupon code, no further refund, not even a single bit of accommodation and understanding as compensation. Never again.
The brand has came a long way. I was reluctant to review a few years back because the company was so new. They have change so much when it comes to quality of product. They have absoluetly been listening to their customers with each release on different products. Minor details that make a huge difference in the long run. Lengths of shorts, gussets, no front seams, material, etc. Their launches are so much fun as well. The only complaint would be stock. They sell out entirely too quick which is a common complaint I see under every post. It's time to up the stock amount for different sizes, and the fact that they barely restock if at all is very frustrating. I get that everyone wants to sell out but it's not fair to customers who really love your product and want to support. If you don't login within the first 20mins of a launch you're probably going to miss out. However them being rated so low is insane. Their quality for the most part is top tier.
I have never had an issue with Buffbunny collection! Their clothes are high quality, their customer service is lovely, and they’re great at working with you to find a solution to your problem! As with every launch based brand, it isn’t perfect and they don’t have the stock of Target or Walmart so things do sell out quickly - but it kind of makes it fun to know YOU got that exclusive item. I’ve been a proud fan and customer since 2021, and look forward to what the BuffBunny Collection team brings out in the years to come!
I ordered a purple pair of Legacy leggings and a yellow Monarch bra. Since 2021, I’ve purchased several Legacy leggings as well as Spin and Rosa leggings, and a Monarch bra. I have a huge collection of branded leggings, but the Buffbunny leggings are the ones I most reach out for. The quality and design of these leggings are unmatched - so beautiful and flattering. I think they’re perfect in every way. They never roll or slide during my workouts. I don’t understand bad reviews that refer to the quality or sizing. I’ve never had any issues.OK, delivery to EU (Croatia) takes a couple of weeks, and you have to pay your VAT, but you have to do that anyway when you shop on the US sites. The leggings are far superior to anything you get in Europe, so I think it’s worth the extra cost. You get what you pay for.Keep up the great work, Buffbunny.
Buffbunny has been one of my favorite brands since the beginning. I always know what to expect - flattering support. They have squat proof leggings from my experience as well as supportive bras. Even when I have been between sizes, I can always count on my Buffbunny outfits to give me the extra boost of confidence throughout my workout and my day.
If I could do a negative star I would. I did all my research by watching all their models/athletes who do in depth try on hauls. I measured myself and looked at their size charts. I was prepared for the "dreamhouse" launch and was consistently refreshing. The revolution bra was the first bra on my screen when it hit 1 oclock, the 3x already sold out. The moment I clicked 2x (because I was going to buy both sizes) it was in my cart and said sold out. Go to the next item and already sold out in both sizes . They have done MANY collections and launches. As "successful" as this company is they should've known that 2x and 3x have ALWAYS been the first to sell out (MY EXPERIENCE). I think they need to reconsider how they decipher their statistics for how many to buy of each size. For claiming to be inclusive, I would argue otherwise. If you sell out that fast (less than 30 seconds), you should think about doing pre-orders and then opening to the public. DO NOT WASTE YOUR TIME/MONEY ON THIS COMPANY.
Poor quality and unnatural fit to the clothes. Wanted to like. Beware the return policy!! Despite not saying “final sale” sale items are NOT RETURNABLE and they will make you pay for shipping and keep the taxes they charged you(cough @irs tax fraud alert) would not recommend this item or site as a first time buyer — 5/10 edit: they also do not post negative reviews on the ratings for their items. I gave fair reviews (2’s and 3’s) and they have yet to be posted!
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Buffbunny Collection was created ultimately for YOU... a woman who embraces her fears celebrates her uniqueness. Our goal is to provide comfort, style, and support for all women to take on new challenges, both in and out of the gym.
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