buffbunny.com

2.3
2.3 Based on 83 reviews

Buffbunny Collection was created ultimately for YOU... a woman who embraces her fears celebrates her uniqueness. Our goal is to provide comfort, style, and support for all women to take on new challenges, both in and out of the gym....

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Average Rating

2.3

/
5

83 Reviews

5 Star
23%
4 Star
6%
3 Star
4%
2 Star
13%
1 Star
54%

Filtered Reviews

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Review Time

Charlie B.
Love their joggers so much!

Love their joggers so much!! So soft and comfortable, perfect lounge pants.

5
Date of experience: Apr 09, 2024
Jackie B.
Great brand that many haven't heard of yet

I've purchased several pieces of workout/leisure wear from Buff Bunny and have found the style and more importantly, the quality to be excellent. I look forward to their next launch.

5
Date of experience: Mar 31, 2024
CR12
They tricked me

They tricked me! I was going to buy the phantom jacket for $68 with a coupon and then right then I hit the button that said order or pay now, the price jumped up by $10 without any warning! Big scam and lied about price.

1
Date of experience: Jan 25, 2024
Melvin Cooper
This company is a BUNCH OF CROOKS!!!

This company is a BUNCH OF CROOKS!!!1) There is literally no effective customer support service...only automated emails that do absolutely nothing for you. There is literally no phone number to call, nor even a real human to talk to.I simply wanted to exchange a pair of my wife's new leggings for the next size larger (got her two different pairs and they fit differently). The only thing I ever received was a useless repeating automated email.2) I purchased my wife's legging pairs right before Christmas when their ENTIRE WEBSITE was discounted on sale. Now they refuse to exchange any and all discounted items.This literally means that NO ONE can return whatever they ordered.Like I said... BuffBunny is a bunch of greedy thieves that do not care AT ALL about the people that buy their products (aka the people that are the entire reason they're even in business to begin with).

1
Date of experience: Jan 23, 2024
Oswald R.
Horrible quality and customer service

Horrible quality and customer service. Received defective leggings and the company refuses to return my emails requesting a return label. I shouldn’t have to pay return shipping for a defective pair of leggings. BUFFBUNNY IS A JOKE.

1
Date of experience: Jan 18, 2024
Julie Cook
Customer for Life

I have ordered multiple times and absolutely love this brand. Some of their styles fit differently (even though it’s the same size, obviously different fabrics fit differently). The grounds app is the absolute best too. I have never had an issue with this brand or their customer service. I will continue to come back because of the quality and customer care.

5
Date of experience: Jan 04, 2024
Hale Baker
My husband purchased from them on…

My husband purchased from them on November 5th for a Christmas gift. The company will not return or exchange past 30 days even though it was a Christmas gift. If you do order, the sizes run smaller than their sizing chart. I will not order there again. We were out $250.

1
Date of experience: Dec 28, 2023
No Exchanges even if they don’t fit

I’m sure the clothing is great but they don’t offer exchanges on sale items (stupid) or gifted items — even with tags. I don’t want any money back, I literally want sizes that fit me and they will not do it. So…I guess I’ll never know if they are good or not🤷‍♀️

1
Date of experience: Dec 27, 2023
Cary W.
Although I don’t mind their leggings…

Although I don’t mind their leggings (the very few I purchased), I don’t exactly appreciate it when they offer incentives and don’t disclose who their winners are (because it’s a lie). I placed an order for a chance to win a gift card for 10 people who places an order and when I asked who won, they said they will get an email… uhm every company I’ve heard of ALWAYS discloses their winners. For that reason alone I will no longer shop here as I don’t appreciate companies who are dishonest. Sad that this is “woman owned”. I will stick with Alphalete for now.

1
Date of experience: Dec 12, 2023
Willow
Zero customer service, DONT HAVE A PHONE NUMBER AND WONT CALL

1-the clothes and quality have been great so far. I love the material, seams are good and good quality BBUUTTT 2- if u have one single issue, getting in touch with someone is a joke!! They have out grown the current small number of employees and won't hire more people, instead, they legit DONT REPLY, or give a dry answer, repeatedly despite your growing concern. I was saying 2 weeks ,no response or my money after the return had been delivered, was starting to appear to be fraud, I too was doubtful if i got the taxes back but didnt bother pressing foward...I wish the negative reviews would cramp thier business enough to realize they are treating people wrong and just preventing more money being made, they have good products, but dont expect to buy something from here and plan to be treated with respect or even with a deserved response..who ever runs this business is NOT a smart one on the consumer side, they appear to be UNGRATEFUL and greedy. I sent an email telling them, like the way I had been communicated with ,is what we expect from large corporations, not small businesses. Because they kept saying we are a small business, like I'm aware hence why I chose to spend my money with yall, BECAUSE I WANT THE CONSUMER CARE of a small business ,NOT a cooperation. My family has owned a small business my whole life, and not once did I ignore a consumer, NOT ONCE. This is not just one bad review ,there are MULTIPLE on here, they have 2.5 stars for gosh sakes ,all from how they treat their customers.

1
Date of experience: Oct 31, 2023

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Business Details

  • Buffbunny Collection was created ultimately for YOU... a woman who embraces her fears celebrates her uniqueness. Our goal is to provide comfort, style, and support for all women to take on new challenges, both in and out of the gym.

  • language https://buffbunny.com

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