Review Time
I absolutely love their leggings. The best I own. Great support, stretch, not see through. The only downside ordering from them are customs. Be prepared to pay 50% of the order in customs when ordering from Europe... which is a shame. I WOULD ABSOLUTELY order just from them if they would take care of this.
Order a Pair of leggings for my Girlfriend for Christmas she opened them and they had a hole in them. I messaged customer service about getting another pair cause she was super excited about trying there leggings. They just sent the money back that i paid for the leggings, than emailed and said sorry we sent you a refund. So i asked why they would just send a refund since i would prefer a replacement, they just said they have none in stock. So than i asked if they wont send a new pair could i get my money back for the shipping and duties i had to pay than to get them. They said no thats your problem. Horrible customer service and obviously not a good product if they come brand new with a hole in them. To tell a customer that your problem like wow. First time buying from them and the last.
First pair I bought they were nice a Lil on short side for regular fit. I ordered my second pair of a new launch some flare legging and they were HORRIBLE! I got same size as before they were soooooo small not "black" as described more a dark gray and completely see through !!! If I just bent over I would be completely naked !!!! I spent 74$ for that ?! See through unwearable leggings? That's wild quality for that prize! I think I'm done buying from buff bunny I was so bummed about that purchase. I could get that quilty from Amazon for less . Staying with lululemon forever at this point . SMH brands need to just stop over hyping unusable clothes 😒
Overall seems like a good brand. I got a few different styles of leggings. One ribbed pair, which have been great so far, and the silhouette leggings. The silhouette leggings were my favorite pair of leggings I’ve ever bought, at first. They were buttery soft and are great to work out in. After a few washes the started to pill all over and don not have that same buttery softness I really liked about them.
I ordered from Buffbunny for the first time and has since placed two additional orders. For my first order, I tried their Legacy shorts and bra tops. They were shipped within the week and arrived in timely manner. The legacy shorts are thin but still compressive enough that they are supportive. The cut is very flattering. Washed them inside how, line dried, wore them out for my leg day workout. Came back home to find that the material has started pilling! I contacted customer service to no answer. Followed up after giving them a few day since I did contact before the weekend. They did eventually respond and gave me their website's return/exchange policy blurb. Long story short, they ended up refunding me after some more communication. Like I said, I ended up purchasing from them again because I ended up loving their bras. I haven't tried any other of their leggings since but I just hope they last!
I ordered the airbrush sportsbra in xs, ribbed seamless scrunch legging (xs) and short (s) and I LOVE THEM. True to size and the most comfortable material. Shipping was about 2 weeks (to Norway) which I often experience when local taxes and duties are not included - not a complaint but international (norwegian) shoppers should be aware of this.
No help for the customers. I made a mistake in my shipping address, and the only option was to contact them by email (which I did seconds after the confirmation). There was no way to cancel the order or call them to fix my error, and by the time they responded to my second email, they told me there was nothing they could do. The system is not set up to benefit the customer; otherwise, they would have a way to cancel the order or call. Ultimately, they get their money, and the customers are stuck with no product or money. Had I been able to cancel the order, I would have bought the same product and ensured the shipping address was accurate. I have watched Heidi from the beginning of her YouTube videos to seeing her success now, and I'm proud of her and rooting for her, but this needs to change to benefit both parties, not just the BuffBunny company.
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Buffbunny Collection was created ultimately for YOU... a woman who embraces her fears celebrates her uniqueness. Our goal is to provide comfort, style, and support for all women to take on new challenges, both in and out of the gym.
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