Review Time
I have been very impressed by the top notch customer service from Ledina the Service Coordinator EMEA/UK. She was incredibly helpful and fast to resolve a recent issue with my Bugaboo Butterfly via warranty. I would highly recommend both the brand for a lovely user friendly buggy, but mostly for the fantastic customer service experience.
I bought the bugaboo dragonfly and it’s completely useless. The front wheels jam if you even go over a leaf so you have to carry a stick and stop every 2 minutes to unclog them. It’s a TERRIBLE product. This is a common issue there are loads of reviews saying the same. Their website is useless and just says the issue has been fixed and the wheels improved - how? - I haven’t been sent any replacement wheels. I’m about to buy a replacement pram having spent over £1000 on this one it’s an absolute outrage.
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Bugaboo International BV is a Dutch design company that manufactures mobility products such as pushchairs and car seats for infants and toddlers. Bugaboo believes that families don't have to go all that far to discover a world of something new. We design extraordinary products and parenting solutions that make spending time together with your child exciting, memorable, and, most importantly, fun, no matter where you go.See more
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