Review Time
At an outlet in Shoppers Drug Mart, the clerk allowed two men to cut in line and then served them because, apparently, she knew them as repeat customers.Meanwhile, I had been waiting patiently in line for ten minutes, and at least three other people behind me had also been waiting to be served. She ignored us in favour of the interlopers.When I calmly pointed out to the clerk that her conduct was unprofessional, she began to perform a series of absurd stunts to deflect the guilt of her mistake.First, she lied and said she simply spoke to them; second, she insisted that she had a right to serve anyone she pleased (apparently, despite the line-up); and third, she told me that I could take my business elsewhere if I was going to be rude.Clearly, this clerk had an inflated sense of her position and the importance of her authority.I informed her that the specific outlet where she worked was holding my property and, therefore, I could not go elsewhere -- I had come to collect my property.Eventually, I received my parcel.Here's the larger context. I had a short window of opportunity to get my stuff before I had to return to work. Because of her shenanigans, I had to return to work without my parcel, and go back to the post office outlet later in the day, thus making two trips to the outlet.When I returned a second time the clerk didn't apologize for her attitude, but dug in her heels -- that's when they exchange occured.She actually thought she had the right to pick and choose who she served and when she served them. She also believed she could withhold a customers parcel if she felt like it! Who thinks and acts that way??The clerk simply doesn't know how to do her job. She was unprofessional, discourteous, and ill-informed of her duties. She ignored several customers (and by doing so insulted them) while showing preferential treatment to other customers. Her behaviour and attitude were a disgrace to the corporation.
We were expecting a delivery today (M4A). How is it that there are three adults home to receive the above item only to be given an "unable to deliver "notice? No one knocked, and we have a working intercom that is closely monitored yet we did not receive a call to say it was here. If called, we go to the lobby or mail room (community mailboxes) to pick it up as we have done previously. On the notice it appears that we now must wait yet another day to retrieve it from the post office, spend bus/taxi fare getting there only to have to lug it back home after paying a delivery fee. I am disgusted by the laziness and/or indifference of our mail person who didn't appear to even take the item off the truck. This has been a problem over the years, other than today it happened most recently in May when I contacted customer service via social media and was told to call a number which in the past has involved long wait times to get a canned answer. We get multiple deliveries from other companies every week, often daily, but Canada post has become such an issue to the point that, when possible, we avoid using companies that deliver with them. Our unit overlooks the parking lot, and we can see the driver unload the truck which we rarely see larger items get taken off. Through the years we've been out of pocket when we've taken time off or had to make arrangements to pick something up and it's becoming tiresome. In order to file an official complaint, we waste time on hold to receive a canned answer that does not seem to change things.
We were expecting a delivery today (M4A). How is it that there are three adults home to receive the above item only to be given an "unable to deliver "notice? No one knocked, and we have a working intercom that is closely monitored yet we did not receive a call to say it was here. If called, we go to the lobby or mail room (community mailboxes) to pick it up as we have done previously. On the notice it appears that we now must wait yet another day to retrieve it from the post office, spend bus/taxi fare getting there only to have to lug it back home after paying a delivery fee. I am disgusted by the laziness and/or indifference of our mail person who didn't appear to even take the item off the truck. This has been a problem over the years, other than today it happened most recently in May when I contacted customer service via social media and was told to call a number which in the past has involved long wait times to get a canned answer. We get multiple deliveries from other companies every week, often daily, but Canada post has become such an issue to the point that, when possible, we avoid using companies that deliver with them. Our unit overlooks the parking lot, and we can see the driver unload the truck which we rarely see larger items get taken off. Through the years we've been out of pocket when we've taken time off or had to make arrangements to pick something up and it's becoming tiresome. In order to file an official complaint, we waste time on hold to receive a canned answer that does not seem to change things.
The Arnprior, On. office is the absolute worst. I had a postal employee aggressively put her hand in my face...I tried to have a conversation with a supervisor about it and she was not interested. She did not create a ticket number for the complaint, defended the employee cut my call short leaving me with no option but to call back. I escalated the complaint to the head office who were ok with the violent act...apparently, she was protecting the mail...ridiculous...I can't tell you how often I get other peoples mail in my postbox.
The Arnprior, On. office is the absolute worst. I had a postal employee aggressively put her hand in my face...I tried to have a conversation with a supervisor about it and she was not interested. She did not create a ticket number for the complaint, defended the employee cut my call short leaving me with no option but to call back. I escalated the complaint to the head office who were ok with the violent act...apparently, she was protecting the mail...ridiculous...I can't tell you how often I get other peoples mail in my postbox.
The item I ordered was supposed to have been delivered on Tuesday the 18th. I was notified that the item was in my mailbox and it wasn’t there. I contacted the seller and they said that the item was handled by the post office and they were not responsible anymore. Contacted the post office and had a call back and have heard nothing since. The last item I received through the post office was torn open and the item removed and resealed and put in my mail box. No resolution was provided. Absolutely unacceptable and no one steps up to take responsibility or action to find the items. I’m out money and the items. I don’t trust them anymore to handle the products to be delivered. It’s a matter of passing the buck and no one cares. Packages go missing, delivered to wrong addresses or are stolen and no one is held accountable. NICE!!!
The item I ordered was supposed to have been delivered on Tuesday the 18th. I was notified that the item was in my mailbox and it wasn’t there. I contacted the seller and they said that the item was handled by the post office and they were not responsible anymore. Contacted the post office and had a call back and have heard nothing since. The last item I received through the post office was torn open and the item removed and resealed and put in my mail box. No resolution was provided. Absolutely unacceptable and no one steps up to take responsibility or action to find the items. I’m out money and the items. I don’t trust them anymore to handle the products to be delivered. It’s a matter of passing the buck and no one cares. Packages go missing, delivered to wrong addresses or are stolen and no one is held accountable. NICE!!!
I presented at Canada Post desk, and no employee present. As per notice I was directed to press button until red dot appeared. The message said someone would be with me momentarily. Almost 15 min later with 4 people behind me in the line, and continual pushing of button, still no employee in sight. Another customer left the line up and went to see if she could find someone to assist us. Finally, a big old gal ambled in and said she had been on her break and the red dot button that sends signal was broken. No apologies what so ever, and no friendliness. Service was appalling! If I had not needed to mail a parcel so badly, I would have left. This employee should be spoken to about customer courtesy. The previous employee before her was always so apologetic and courteous, it is hard to believe this person actually replaced her.
Claim your business profile now and gain access to all features and respond to customer reviews.
egelloc.com
primecodersinc.com
ticdistribution.com
pieinsurance.com
24hourwristbands.com
neopointsvalley.com
zenmarket.jp
get.intch.org
virtuzone.com
lynt.cz
