canadapost.com

1.1
1.1 Based on 331 reviews

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1.1

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5

331 Reviews

5 Star
2%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
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Carole
POOR CUSTOMER SERVICE AND POOR ATTITUDE!

I presented at Canada Post desk, and no employee present. As per notice I was directed to press button until red dot appeared. The message said someone would be with me momentarily. Almost 15 min later with 4 people behind me in the line, and continual pushing of button, still no employee in sight. Another customer left the line up and went to see if she could find someone to assist us. Finally, a big old gal ambled in and said she had been on her break and the red dot button that sends signal was broken. No apologies what so ever, and no friendliness. Service was appalling! If I had not needed to mail a parcel so badly, I would have left. This employee should be spoken to about customer courtesy. The previous employee before her was always so apologetic and courteous, it is hard to believe this person actually replaced her.

1
Date of experience: Feb 06, 2023
Holbrook Smith
Delivered 4 separate packages to the…

Delivered 4 separate packages to the wrong address in one week.

1
Date of experience: Jan 25, 2023
Anderson
Delivered 4 separate packages to the…

Delivered 4 separate packages to the wrong address in one week.

1
Date of experience: Jan 25, 2023
Canute
The delivery took days to arrive and…

The delivery took days to arrive and the support was not so responsive to attend to us

3
Date of experience: Oct 27, 2022
Orion Wilson
The delivery took days to arrive and…

The delivery took days to arrive and the support was not so responsive to attend to us

3
Date of experience: Oct 27, 2022
Tyrone Smith
Delivered back from one home to another home address

I post my passport from bracebridge to Ottawa and they have to return back in etobicoke after printout, but Canada post sent passport directly in etobicoke and when I contact them they mentioned It is due to mistake we are sorry for that..Well no Idea why these people work after taking dr....Worst service ever and charged 40 dollar.

1
Date of experience: Oct 19, 2022
Nelson
Delivered back from one home to another home address

I post my passport from bracebridge to Ottawa and they have to return back in etobicoke after printout, but Canada post sent passport directly in etobicoke and when I contact them they mentioned It is due to mistake we are sorry for that..Well no Idea why these people work after taking dr....Worst service ever and charged 40 dollar.

1
Date of experience: Oct 19, 2022
fraisilolo
Lazy Incompetent Parasites

Lazy incompetent and outright fraudulent Postal Worker. (*PW) So, I had a package/box (38 lbs. approx) ordered from Alberta. Arrival date was accurate. Time was late. Postal Truck arrives, driver wearing mask inside the truck, lol, pulls up, crossparks at the end of driveway and sits for 5 minutes. (All documented on CVCC) PW (female) exits the PW truck, runs down driveway carrying a piece of paper in hand. Approches my door; bends down and slips the paper into mail slot, stands up, turns and starts to run back. I open the door before she gets away.Me: "Hey, what did you put in my mail slot?"P W: "A delivery slip."Me: "Why?"PW : "I didn't think you were home."Me: "Here's an idea. Try knocking on my door first, so where's my package?"PW: "In the truck." Me: " So lemme get this st8ght, You are paid with taxpayer's monies to drive around with my package, come to my place, park your truck for 5 minutes while filling out a delivery slip, precluding no intention of knocking on my door to see if anyone is home to do your job delivering my package . . . . cuz you don't think I'm home? W T F?" PW bows it's head, returns to truck, comes back with box/package and sets it at my door 10 feet away. Me; "I'm disabled so could you move it closer to the door." PW; "I need to keep a safe distance cuz I dont want to be infected." Me; "BWAAA HAAA HAAA HAAA, you're kidding right? We're outside. Anyways, I'm going to complain." PW; "Go right ahead." Anyways, this has been a constant practice here for years with these grifting gubermint parasites, to do little or nothing, get thru their job in 3 or 4 hours and get paid for 8 hours. I know as I used to socialize with a few PW's at a local pub and heard all the scams and shams CP PW stories. Drinking and dope smoking on the job too. Given the literally 1000's of '1 star bad reviews, it's long past time to drain this parasitic pig trough of incompetents.

1
Date of experience: Sep 23, 2022
Marilyn Cook
Lazy Incompetent Parasites

Lazy incompetent and outright fraudulent Postal Worker. (*PW) So, I had a package/box (38 lbs. approx) ordered from Alberta. Arrival date was accurate. Time was late. Postal Truck arrives, driver wearing mask inside the truck, lol, pulls up, crossparks at the end of driveway and sits for 5 minutes. (All documented on CVCC) PW (female) exits the PW truck, runs down driveway carrying a piece of paper in hand. Approches my door; bends down and slips the paper into mail slot, stands up, turns and starts to run back. I open the door before she gets away.Me: "Hey, what did you put in my mail slot?"P W: "A delivery slip."Me: "Why?"PW : "I didn't think you were home."Me: "Here's an idea. Try knocking on my door first, so where's my package?"PW: "In the truck." Me: " So lemme get this st8ght, You are paid with taxpayer's monies to drive around with my package, come to my place, park your truck for 5 minutes while filling out a delivery slip, precluding no intention of knocking on my door to see if anyone is home to do your job delivering my package . . . . cuz you don't think I'm home? W T F?" PW bows it's head, returns to truck, comes back with box/package and sets it at my door 10 feet away. Me; "I'm disabled so could you move it closer to the door." PW; "I need to keep a safe distance cuz I dont want to be infected." Me; "BWAAA HAAA HAAA HAAA, you're kidding right? We're outside. Anyways, I'm going to complain." PW; "Go right ahead." Anyways, this has been a constant practice here for years with these grifting gubermint parasites, to do little or nothing, get thru their job in 3 or 4 hours and get paid for 8 hours. I know as I used to socialize with a few PW's at a local pub and heard all the scams and shams CP PW stories. Drinking and dope smoking on the job too. Given the literally 1000's of '1 star bad reviews, it's long past time to drain this parasitic pig trough of incompetents.

1
Date of experience: Sep 23, 2022
Hedworth Cooper
Whistler has the worst post office ever

The worst post office ever, terrible service, poor customer service, crazy wait lines, they are close more often than open.How can they only be open M-F 8:00-3:00PM, when the majority of people work those same hours. basically one can't pick anything up.This post office and how is running sucks

1
Date of experience: Sep 19, 2022

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