carbethplants.co.uk

3.6
3.6 Based on 201 reviews

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Average Rating

3.6

/
5

201 Reviews

5 Star
56%
4 Star
7%
3 Star
4%
2 Star
7%
1 Star
26%

Filtered Reviews

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Review Time

Carol Davis
Primroses arrived in very poor…

Primroses arrived in very poor condition, with lots of mouldy flowers. I tidied the plants up, and there were very few flowers left - couldn't see any buds. And the blue primroses I ordered are more like a faded purple. I complained to Carbeth, who say "I’m sorry to hear you’re disappointed with the primroses.At this time of year, primroses are nearing the end of their flowering season, so it is quite normal for the flowers to appear tired or begin to go over. From what you’ve described, it sounds like the blooms are simply spent rather than mouldy, which can unfortunately affect their appearance.The plants themselves should still be healthy, and with a tidy up (removing the spent flowers), they will continue to grow and can flower again in future seasons."Very disappointed, and I'm unlikely to use them again.

1
Date of experience: Mar 19, 2026
Sharon Parsons
Great quality plants

Great quality plants delivered very quickly

5
Date of experience: Mar 19, 2026
Mr Jones
Delivery of strawberry plants

Plants and dry powdery soil were all shaken up. The delivery company EVRI do not ever take care of their parcels. Had the soil some moisture they might have survived being thrown about.

1
Date of experience: Mar 19, 2026
Gary Sidebottom
Disappointed with the Lithops I received UPDATED

The lithops I received no way represent the size (age) or quantity per pot as advertised for sale. I have emailed my concerns backed up with photographic evidence to Carbeth Plants but I have failed to receive a response.UPDATE Carbeth Plants have got intouch with me with an option to replace or refund. I have opted for replacement as I really want these. I’ll update on the replacements once received but feel the score out of 5 needs to be changed to reflect their actions , albeit a but slow from 2 to 4stars

4
Date of experience: Mar 19, 2026
Jackie Lawrence
Excellent customer service

I havent received the plants yet but the customer service and response to my queries was excellent. Its so great to be able to speak to a real person. Very helpful - thanks!

5
Date of experience: Mar 19, 2026
Penny
Penbro59

I love cactuses they are so easy to look after

5
Date of experience: Mar 19, 2026
Lynne Rhodes
Very poor quality of plants and customer service

Very poor quality of plants -all arrived non labelled and the raspberry was not thornless as it was supposed to be two of the plants looked as though they were dead/half dead and from a demic pile E nailed to ask for replacements and not even got an acknowledgement/reply -buyer beware….

1
Date of experience: Mar 19, 2026
Anon
Beautiful healthy.plants

I can.always rely on your beautiful plants. They were carefully packed.As I opened the boxes I could smellThe lovely.scent.of curry plant, lavender and rosemary. Well done.The planted flowers looked lovely the next morning, with rain to help.them grow

5
Date of experience: Mar 19, 2026
Sheila james
Still waiting after 10 days for our…

Still waiting after 10 days for our apple treeContacted them by email heard nothing Cannot phone anyone

1
Date of experience: Mar 19, 2026
Elaine priestley
Fast delivery ( though unfortunately…

Fast delivery ( though unfortunately the usual suspects who ignored the arrows on the box or dont know which way is up left the package on its side on my doorstep) luckily I was at home so it wasn't like that for long. 1 small piece had broken off one plant though but I blame the courier for that The plugs/plants themselves . Well worth the price . I will definitely buy again from carbeth plants.

5
Date of experience: Mar 19, 2026

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