carco.com.au

3.2
3.2 Based on 77 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.2

/
5

77 Reviews

5 Star
51%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
42%

Filtered Reviews

Filter Reviews

Review Time

Chet
Alister was really helpful and couldn’t…

Alister was really helpful and couldn’t do enough for us.will buy a car from you again

4
Date of experience: Feb 28, 2024
Larry
Worst company ever

Another pissed off buyer here. These people are not to be trusted. FJ Cruiser advertised. I go to look at it .and test drive. Told while inspecting it that the price will go up if not purchased today. Other parties interested. Vehicle is unroadworthy and illegal to drive, no pink slip available. Breach of MTA regulations but out we go. Drives like a dog. Salesman assure me it will go through workshop and to sign a contract based on the repairs being done. $2000 taken as a deposit. I ring a week later voicing concerns over Vehicle. Sales manager and I argue over what was said and he tells me to view the vehicle when its fixed. No word for over another 4 weeks. I call them and Salesman tells me that Carco spent to much money on repairs and are going to put car back on the floor for sale again to recover costs. Contract cancelled. I wait another week for my money. See car now advertised for $8000 more. Thought we had a deal? Very poor customer service and very dodgy morals.

1
Date of experience: Feb 08, 2024
Irene
I bought a Mondeo of these car salesman…

I bought a Mondeo of these car salesman for my daughter sight unseen as they were 600km away.Two weeks after delivery it has transmission faults. They don't return calls or text.Stupid as I was I sent the money first.Don't trust these ass holes

1
Date of experience: Feb 07, 2024
Gulliver
Great to deal with - Brendan Huon from Carco

Brendan Huon from Carco was great to deal with when selling my car. Helpful and made the process simple for me. Would recommend if you’re looking to sell.

5
Date of experience: Feb 07, 2024
Frank Long
A Huge Thank You to TK AND THE TEAM

A Huge Thank You to TK AND THE TEAM. Bought my 2021 FORD RANGER. Good price and very efficient, all done within Two days, SPECIAL THANK YOU TO TK, DAVE

5
Date of experience: Jan 31, 2024
Tregonwell R.
Read the reviews before handing over money

I wish I had read these reviews before expressing interest in a couple of CarCo’s $80k X5 BMWs. Prior reviews make sense to me now as I had never heard of this mob before. I have bought numerous cars over the past 35 years, here in Perth and in Sydney and Melbourne, mostly BMWs and have dealt with many car yards but this lot takes the cake with their arrogance and predatory tactics, operating from a discarded Bunnings warehouse in Midland. Don’t let the glamour cars in the entry foyer and smiling faces fool you, these guys are total tossers and I am glad they did not get my $80k. After driving from Duncraig all the way to Midland to see one of their X5s, I was left disappointed with the cosmetic condition of their cars, which showed telltales of neglect and abuse for relatively newish cars. In addition, there were subtle attempts to manipulate me into buying a bolt-on warranty, which are probably worthless, according to other documented reviews. The salesman (calls himself Customer Experience Specialist???) was a little raw but polite at first, but turned a couple of days later when he couldn’t get the deal. Things started going downhill a day after my visit when he rang me to seek details on my current X5 which I told him at the outset I did not wish to trade as it was probably outside their price/profit margin range. It was my polite way of saying I am not prepared to be shafted twice. But I reluctantly gave him my car information believing at that stage that he had a possible changeover plan to make their X5 more attractive. Instead, he rang the following day with an insulting valuation figure, then proceeded with a tirade of disrespect and self-destructing comments after I told him what I was prepared to pay for their car. He later texted me accusing me of wasting their time. As if their time is more valuable than mine, having driven all the way to Midland backblocks to view their crappy cars, then wait around for the salesman who kept me waiting past appointment time. Not sure what upset him though - the fact that I did not like the condition of their cars or the unrealistic price tag. At $87k asking price, I think I am entitled to be critical and expect to buy an outstanding vehicle, cosmetically and mechanically. At best, these guys seem to be operating on a click-and-collect business model and expect you to buy a car on the strength of their pictures. After some research, my conclusion is they tend to buy their cars on the internet, transport them to WA, then try to flip them at a hefty profit margin with minimum, if any work. In my case, they tried to make a quick $15k profit on my trade-in, which now gives me a pretty good idea what they paid for the car they tried to sell me. Again, I wish I read prior reviews before making contact. A car yard, like any respectable business, should have ZERO negative ratings - or at least strive to earn some credibility.

1
Date of experience: Jan 19, 2024
Jimmy Price
I recently traded up from a Toyota…

I recently traded up from a Toyota Corolla to a BMW Coupe at Carco Midland. I dealt with Amir and was very happy with the whole buying experience. Friendly and knowledgeable without pushing for a sale. Was able to work with me remotely for much of the purchase due to work commitments. Recommended.

5
Date of experience: Jan 17, 2024
They told me that a leaking shock…

They told me that a leaking shock absorber was due to wheel shine over spray after bringing it in for an inspection.The shock is still leaking so I will change the pair myself. Spent 50 k on 2 cars here and this is the shoddy work they put out, although they are quite happy to argue with you over the phone instead of honoring thier warranty.Shame on you CARCON

1
Date of experience: Jan 12, 2024
Tonya Harris
Bought my 2022 Ranger from my Facebook…

Bought my 2022 Ranger from my Facebook ad. Brendan Huon contacted me regarding buying my Ranger. They offered significantly more than the dealer offered as a trade and a little more than the local Brisbane buyers. Brendan was great and friendly to deal with. My only criticism is the deal took a while longer than i thought it should otherwise relatively painless transaction. Thank you

4
Date of experience: Jan 12, 2024
GatohConBotah
Sold my Redline

Just sold my Redline to Carco through Ridah. he was very helpful and organised everything with a fair price. Well done Ridah

5
Date of experience: Jan 03, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More