carly.co

1.1
1.1 Based on 72 reviews

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1.1

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5

72 Reviews

5 Star
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4 Star
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2 Star
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1 Star
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Andy
Terrible company who rely on crude free…

Terrible company who rely on crude free scanner and expensive software that cannot be refunded even if you are not satisfied with product or it's incompatible with car. Horrible support that do not support at all. Far better, cheaper products on the market. AVOID AVOID AVOID

1
Date of experience: Dec 12, 2025
Stephen Freestone
Rubbish

Rubbish, no reply, 3 emails no response, pathetic service

1
Date of experience: Dec 05, 2025
lanky craig
I was really disappointed with the…

I was really disappointed with the Carly OBD scanner. The app is slow, laggy, and feels unfinished. It drains your phone battery quickly and frequently feels unstable. It also won’t work unless you give it location access, which seems unnecessary just to read basic car data.Almost every useful feature is locked behind a subscription — and the prices are high considering what you actually get. On top of that, canceling the subscription is a hassle. If you bought it through Carly’s website you can’t cancel in the app or through the store, you have to email support and wait for them to process it.Overall, it’s overpriced for what it offers. There are much better OBD scanners available that are one-time purchases and don’t charge per car brand or lock basic features behind paywalls. I wouldn’t recommend it.

1
Date of experience: Dec 01, 2025
Daniel Wilkins
This company actively steal from you

This company actively steal from you. Auto renewal of subscription, £130 was taken from my account with out permission. I got in contact with them only to be told they do not do refunds. Do not buy from This greedy, unhelpful company.

1
Date of experience: Nov 30, 2025
David Mc namara
It is a fraud

It is a fraud . They sign you up and take your money a year later even when u have deleted the app . Do not use

1
Date of experience: Nov 22, 2025
Manvir Singh
i have been charged 95£ to renew the…

i have been charged 95£ to renew the membership didnt get any email, tried to email them for the and they say its our policy that we dont give the refund once has been renewed,

1
Date of experience: Nov 15, 2025
Michael Leone
I bought this item for a friend not…

I bought this item for a friend not knowing it was an auto renew subscription just thought I was purchasing the product , I contacted them Immediately and they refused to refund. Will be contacting my credit card company.

1
Date of experience: Nov 09, 2025
Gary Robson
Very bad

Very bad. Impossible to cancel hidden subscriptions. Avoid at all costs

1
Date of experience: Nov 07, 2025
Fernando
Total SCAM Warning !!

Avoid Carly at all costs!! They lure you in with a “Premium Package” and a so called free scanner, but it’s a trap and you’re locked into a hidden annual subscription that renews at full price (the fact that it’s a subscription and the renewal price is never disclosed anywhere). Even support won’t tell you what you’ll actually pay after year one. The “free scanner” trick also means you lose your right to return it (deliberately dodging UK cooling off period consumer rights). Classic bait and switch. Don’t fall for it! They shouldn’t be doing business in the UK. There are more transparent and honest alternatives like Carista.

1
Date of experience: Sep 19, 2025
MARK G
Change cars they want more money

Change cars they want more money. Want to do anything worthwhile they want more money. I’ve cancelled my subscription and will never use them again.

2
Date of experience: Sep 18, 2025

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