celeste-dor.com

4.1
4.1 Based on 160 reviews

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Average Rating

4.1

/
5

160 Reviews

5 Star
72%
4 Star
6%
3 Star
4%
2 Star
2%
1 Star
16%

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HELEN DALZIEL
Customer service

Order came and was too larger emailed and was sent 2 in smaller size. No additional costs and keep the ones that are too large. Fantastic customer service. The smaller ones I received are a perfect fit snd very comfortable. Will not go back to an underwires bra again.

5
Date of experience: Oct 24, 2025
Federica
Misleading Marketing and Unreliable Delivery

I recently purchased the Deep V Push-Up Seamless Wireless Jelly Bra from Celeste d’Or. The bra itself is not terrible, but it definitely does not deliver the dramatic lift and shaping shown in their sponsored Instagram videos—especially if you have a smaller bust. The results are nowhere near what is advertised.However, the biggest issue is their shipping and customer service. They promise delivery within 3–5 business days, yet my order took almost ten days to arrive. Customer support does reply, but very slowly and without providing clear or useful updates. On top of that, when I asked for at least a partial refund due to the delay and the overall inconvenience, my request was completely ignored.This lack of professionalism was extremely disappointing.I strongly advise against purchasing from this brand.

2
Date of experience: Oct 17, 2025
Ciclochick
Excellent customer service.

These bras are of excellent quality. However, they are for the fuller bust. I'm a 32C (or just a 32C) and found the 32Cs I purchased just a little too big. I just didn't fit them very well. CDC customer service were extremely helpful and offered to send me at no extra cost two replacements of a different style that they considered came up smaller. They do indeed fit a good deal better, but I'd say, there's still an awful lot more bra than my girlies need! However, I remain impressed by the efforts to make sure I was a happy customer.

5
Date of experience: Oct 16, 2025
Vittoria Taccone
Disappointing and unreliable

I ordered two bras based on the Celeste D’or Curve size chart, but unfortunately, they didn’t fit. When I requested a refund, I was offered the so-called Perfect Fit Guarantee and received two replacements instead. To my disappointment, the replacements were the exact same size as my original order — so of course, they didn’t fit either.Before agreeing to the replacement, I specifically asked if a refund would be possible if the second set didn’t work out, and was led to believe that it would be. Sadly, the customer service has been completely unhelpful and unwilling to resolve the issue.As someone who is currently pregnant and truly in need of comfortable, supportive bras, this experience has been especially frustrating.I would not recommend this brand to anyone. The sizing is unreliable, the guarantees are misleading, and the customer support is disappointing.

1
Date of experience: Oct 09, 2025
Susan
I’m converted

I was initially sceptical about this type of bra but having tried 2 types I am now a convert. They are so comfortable and the wider sides/back really help smooth things down! The size guide was also correct for me. I have now ordered several more bras in different colours.

5
Date of experience: Sep 01, 2025

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