Review Time
Truly caring company that wants the best for their customers - my first bra was too big and they replaced it with another size at no cost to me - a rare thing to experience these days! My second bra was a perfect fit and is so comfortable I’ve gone back for more. Love these bras - give them a try!
These bras are awful! Terrible design, no support and so ill fitting. There are so many other better brands that offer properly fitting, none underwire bras. Not only are the bras utter rubbish, so is the customer service!! They won’t allow you to return items easily and then want to charge you £12.95 for the privilege to do so. Ridiculous! They offer an exchange but who wants to exchange a loads of rubbish bras, for another load of rubbish bras really?! Absolute rip off for returns and honestly some of the worst bras I’ve ever ordered. I can’t explain how terrible they are!
The bras were not as expected. They provided no lift what so ever, very flat even though I ordered push up. When I asked for a refund, they offered to send another style to try, completely avoiding the mention of a refund, even after I said I don’t think there would be another option. The replacements were sent these were even worse than the first bras again no lift, band turning under bust and one was completely misshapen. So I again asked for a refund and I would return all the bras to them at my cost. They had received multiple photos. They refused, told me that as they sent replacements I lost my rights to a refund! They never told me this…if I had known I would have demanded my refund straight away. Enlightening that they are willing to part with bras worth nearly 200 Euros(price on website) instead of refunding me 55 Euros. Tells me the bras are cheap and not worth the price. Proceed with caution.
All seems great to begin with but, be warned, if you accept a replacement via their perfect fit guarantee but it's still not right, they will tell you you aren't eligible for a refund as you took up the replacement offer (even when you tell them you wish to return both the original and the replacement item). At no point do they tell you this. I will now be taking this up via my credit card company.
Sadly after three design tries, I have to conclude that they just don’t suit my body shape😔.The service to assist me in finding a better shape was excellent but despite all, my narrow back, combined with (these days rather soft maturer) largish boobs, bulging at the top line was unavoidable. The variations for adjusting the back to crossover was helpful for narrow shoulders but still my boobs just came up over the top line - even in the higher designs.Very disappointing but bra shopping has always been a nightmare😔Service was good, however it was solicited as a result of my request to return the first order, which apparently doesn’t happen as the fit is so good. Two further bras were therefore sent to me; sadly same result. I now have 4 non-fitting bras.😔Now don’t know how to get money back, or the bras.
Comfortable to wear, I'm a 38E and went for XL, but I been wearing it all day, I'm not getting the support I would get from my wired bra and I'm starting to fall out of as the day goes on and today temperature changes. Not a fan, wouldn't recommend for busty girlie
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