Review Time
** UPDATE 10/7/20 ** Just called again about getting our cracked window replaced -- Sales guy offered to replace himself next time he's in the area... how about maybe make a special trip! I've been paying for windows for several months now PLUS INTEREST which I was told would NOT be applied for 6 mths & still have a cracked FRONT WINDOW ** BTW our original install was in July!9/18/20 sales guy came on pretty strong... almost felt bullied... actually sent him out the door... but was able to negotiate a much lower price, so went forward against our gut feeling. Because we did feel that they had a higher quality product. Waited several weeks for install... 1 week after install had a cracked window. They said probably from the pressure & would get us set up to replace 'right away'. That was just about 2 mths ago. When we called to check status 2 weeks ago we were told you'll be called back today by someone from the local office. NO phone call. Called again this week only to be told that they have our replacement window in but NO ONE TO INSTALL IT!!! I mean, what?!? But no worries... we're doing interviews this week & hope to have someone hired within the next couple of weeks... again, what the what?!?!?! So they're out there selling windows & we're paying for them... but there's no one to install them!! For this reason I have slashed their rating waaay down! If I ever get my replacement window I may revisit to update, but for now...nope!!! P.S. We do like the windows that we do have that are crack free.
The four seasons sunroom looks amazing! We were so comfortable during the hottest part of the summer. The crew did not leave until we were satisfied. We also appreciated how clean they left the worksite at end of day. We should have done this years ago!
I am writing this because I am very very dissatisfied customer. We had roof replaced 25 yr guarantee. 4 yrs later replaced again leaking and destroyed my bathroom. Now 4 yrs later again roofing problems. Have been calling since August 23rd. No one will answer me. I have called 5 times no answer. So I wrote a bad review and got response. Number to call called. Left msg. Still no response called on 13th. Called today waiting time 14 min. Next 10 min then 12 min. Next and last 20minutes. So I hung up. This company is not what it appeared to me. Bad roof twice now. Had windows put in one was crooked asked why only answer I DONT KNOW. STILL CROOKED. So I will continue to write bad reviews until I get answer. And I am going on my FB and review there also.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
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