Review Time
No pressure sales and a wealth of information sold us! Richard has to be the nicest salesperson we’ve ever had at our home. He was very patient to answer our questions and provide multiple ways to do our project. We can’t wait for our windows to be installed.
“HAVE YOU EVER DANCED WITH THE DEVIL IN THE PALE MOONLIGHT?”I see why the sales people pressure you into leaving a review. Because behind the scene is anything but 5 stars!Yea, the sales person did his job. He sold me! He explicitly told me that I could pay my balance in 12 months, no interest.I was a cash option customer- so why was I being presented financial documents for a loan? MONTHS (July 2024-September 2024)of back and forth with the sales representative of how these loan documents were figured wrong! Then in September 2024, the “Collections Department” got involved, basically stating that LONE STAR CHAMPION DFW1 WINDOWS, LLC will not honor the 12 month no interest cash option and that the company can only offer 6 months no interest. All the while, still receiving wrong figured financing documents for $12,303 to sign (from July 2024-September 2024). I guess the Financing Company gave up trying to collect my signature for $12,303. Oh and did I mention, I had already given a $12,400 deposit? And did I not mention that I was a cash option customer? So, why is/was the company bullying and pressuring me to sign erroneous documents?Point blank: DO NOT GIVE YOUR BUSINESS TO THIS COMPANY! RUN FAR, FAR AWAY AS FAST AS YOU CAN!Our windows were “ordered” the second week in June 2024. In July windows were installed, however two were wrong designs! The Big Bay Window (the most expensive) was one of the windows that was missing grids and a master bedroom with totally the wrong design. The last of my window(s) were installed December 2024- and it wasn’t the (wrong) Big Bay Window, either. You do the math.If you find yourself baited by the buy 2 get 2 offer so blatantly advertised, then I would suggest you not finance. By the reviews of (their) financing company- I saved myself from (another) mistake.I feel it is my duty to inform potential consumer(s) of LONE STAR CHAMPION DFW1 WINDOWS, LLC to be very weary of all and any transactions involving them. READ, READ, PLEASE READ the NUMEROUS COMPLAINTS OF THIS COMPANY ON THE BBB WEBSITE. (Which is where I’m going next to put my complaint in queue). Be informed before making that God awful decision that you will soon regret. And if you did have the misfortune of being taken advantage of, you have rights.
“HAVE YOU EVER DANCED WITH THE DEVIL IN THE PALE MOONLIGHT?”I see why the sales people pressure you into leaving a review. Because behind the scene is anything but 5 stars!Yea, the sales person did his job. He sold me! He explicitly told me that I could pay my balance in 12 months, no interest.I was a cash option customer- so why was I being presented financial documents for a loan? MONTHS (July 2024-September 2024)of back and forth with the sales representative of how these loan documents were figured wrong! Then in September 2024, the “Collections Department” got involved, basically stating that LONE STAR CHAMPION DFW1 WINDOWS, LLC will not honor the 12 month no interest cash option and that the company can only offer 6 months no interest. All the while, still receiving wrong figured financing documents for $12,303 to sign (from July 2024-September 2024). I guess the Financing Company gave up trying to collect my signature for $12,303. Oh and did I mention, I had already given a $12,400 deposit? And did I not mention that I was a cash option customer? So, why is/was the company bullying and pressuring me to sign erroneous documents?Point blank: DO NOT GIVE YOUR BUSINESS TO THIS COMPANY! RUN FAR, FAR AWAY AS FAST AS YOU CAN!Our windows were “ordered” the second week in June 2024. In July windows were installed, however two were wrong designs! The Big Bay Window (the most expensive) was one of the windows that was missing grids and a master bedroom with totally the wrong design. The last of my window(s) were installed December 2024- and it wasn’t the (wrong) Big Bay Window, either. You do the math.If you find yourself baited by the buy 2 get 2 offer so blatantly advertised, then I would suggest you not finance. By the reviews of (their) financing company- I saved myself from (another) mistake.I feel it is my duty to inform potential consumer(s) of LONE STAR CHAMPION DFW1 WINDOWS, LLC to be very weary of all and any transactions involving them. READ, READ, PLEASE READ the NUMEROUS COMPLAINTS OF THIS COMPANY ON THE BBB WEBSITE. (Which is where I’m going next to put my complaint in queue). Be informed before making that God awful decision that you will soon regret. And if you did have the misfortune of being taken advantage of, you have rights.
My sales representative (Clyde Davis) was on time for the appointment. He was very knowledgeable and took the time to answer all my questions concerning replacement windows. I was very impressed with has manners and friendliness. He stressed that if I had any issues or concerns to please give him a call. I had no issues with the time lines that were given for getting the replacement windows installed. I would highly recommend Clyde and Champion Windows.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
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