charcol.co.uk

4.9
4.9 Based on 217 reviews

John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing i...

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Average Rating

4.9

/
5

217 Reviews

5 Star
96%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

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Review Time

Mr Giles Atkins
This is a great service

Georgia contacted me as soon as the remortgage window opened. She provided really good advice and was always really responsive to any questions I had.

5
Date of experience: Sep 03, 2025
John Charcol dealt with my mortgage and…

John Charcol dealt with my mortgage and re-mortgage. Extremely helpful and transparent. Will use them again if I have to and won’t hesitate to do so or recommend them to people.

5
Date of experience: Sep 02, 2025
aus hawkins
These are the guys to go to when you…

These are the guys to go to when you are looking for a mortgage. Seem less, efficient, knowledgeable, and most importantly, they get the job done

5
Date of experience: Sep 02, 2025
C S GLANCY
Kathryn and Emma were great

Kathryn and Emma were great. Difficult lender requesting a lot of documentation and asking irrelevant questions. Lot of patience required. Great communication.

5
Date of experience: Sep 01, 2025
John Allen
Heather was amazing from day one

Heather was amazing from day one! The support and experience was second to none and the whole process was clear and quick. Brilliant.

5
Date of experience: Sep 01, 2025
Maurizio Mangia
Professional, proactive and always reliable

We recently worked with Jessica, Lily and the team at John Charcol for our remortgage, and once again they’ve been outstanding. Our options were very limited due to a specific situation, but they still managed to secure us a really good deal.Their professionalism, proactiveness, and determination to help us whenever things got stuck made the whole process so much smoother than we expected. They were always clear, supportive, and quick to act when needed.We first used John Charcol for our initial mortgage and had such a positive experience that it was an easy decision to come back. After this, we’re very confident we’ll continue using them in the future. Highly recommended!

5
Date of experience: Sep 01, 2025
usma  ahmed
Re mortgage application …

I recently worked with a highly professional Mortgage adviser Alvin Rajcoomar who had provided exceptional service throughout my mortgage application process. From our very first interaction, he is friendly and demonstrated outstanding communication skills, keeping me informed and supported every step of the way. I appreciated Alvin and Fiona’s timely responses to my questions and the clarity with which they explained each stage of the application. Their attention to detail and commitment to high standards made the entire experience smooth and stress-free. I am truly grateful for Alvin’s expertise. Thank you! 🙏

5
Date of experience: Sep 01, 2025
Mr Watkins
Best brokerage!

Fiona was fantastic! She’s the best!

5
Date of experience: Sep 01, 2025
Nicola Islef
Buy to let mortgage arranged by Sarah Teff

We had a buy to let mortgage arranged by Sarah Teff from John Charcol - she was brilliant and I’d thoroughly recommend her. This was a re-mortgage with a lease extension included in the money raise and we had excellent advice and support. The interest rate improved after we had our offer and Sarah was straight on it to request a new offer with the preferential rate. Totally worth the broker fee and I will use them again.

5
Date of experience: Aug 29, 2025
Mr Lockwood
John Charcoal are fantastic …

I won’t lie being a first time buyer and buying a house seemed daunting at first but Alvin Rajcoomar and Fiona Allen in particular have made the whole journey a real pleasure. There expertise, advice and willingness to support, guide and liaise with all party’s along the process is the absolute reason why a broker in my opinion is a must. Great job John Charcoal , Alvin and Fiona we thankyou so much. James & Karen Lockwood

5
Date of experience: Aug 29, 2025

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Business Details

  • John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.

  • language https://www.charcol.co.uk

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