charcol.co.uk

4.9
4.9 Based on 217 reviews

John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing i...

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Average Rating

4.9

/
5

217 Reviews

5 Star
96%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

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karap
Smooth and well communicated…

Smooth and well communicated re-mortgage process. Would recommend

5
Date of experience: Aug 03, 2025
Stuart
An excellent service at a reasonable price

A professional and efficient service, with great communication at every stage. They found a good solution to my unusual mortgage situation and arranged everything with a minimum of fuss.

5
Date of experience: Aug 01, 2025
Kit Inbox
Very good mortgage advisor

We are extremely grateful to Thomas Hale from John Charcol for helping us secure a mortgage with the best possible rates, despite a complex and sometimes challenging process. Thomas was patient, proactive, and communicated with us consistently throughout. He never gave up on finding a suitable solution, even when obstacles arose during the application. His professionalism and determination made all the difference ( he will sometimes even respond out of hours), and can easily get reached into. We wouldn’t hesitate to recommend both Thomas and John Charcol company to anyone looking for expert mortgage advice and support.

5
Date of experience: Aug 01, 2025
Felix
I recently had the pleasure of dealing with Hannah Cassidy

I recently had the pleasure of dealing with Hannah Cassidy regarding an enquiry, and I was thoroughly impressed by her professionalism and efficiency. From the outset, she was attentive, responsive, and proactive—making the entire process feel seamless. Her personable approach combined with a clear commitment to high standards has left a lasting impression. Based on this experience, I have every intention of using John Charcol’s services in the near future. Hannah is a true credit to the team.

5
Date of experience: Aug 01, 2025
Emma Sherlock
Great experience

would highly recommend, this was the second time Daniel has sorted a mortgage for me and wouldn’t want to use anyone else now

5
Date of experience: Aug 01, 2025
Rob Gurr was a total professional from…

Rob Gurr was a total professional from start to finish, fast, flexible and nothing was too much.Found an excellent mortgage product, explained it all to me beforehand and everything went through without a hitch.Highly recommended firm.

5
Date of experience: Aug 01, 2025
Natasha
Would recommend

Kevin has been excellent, super informed and knowledgeable! He is responsive, proactive and made the whole process smooth! Plus the rest of the team I have been in touch with have been great too. Thank you, I would definitely recommend John Charcol

5
Date of experience: Aug 01, 2025
Math0648
Thomas Hale was incredible from start…

Thomas Hale was incredible from start to finish. Easily one of the best customer experiences we’ve ever had. He made the whole mortgage process feel simple, stress free and totally manageable, we honestly couldn’t have done it without him. Always quick to reply, super knowledgeable, and genuinely cared about getting us the best outcome. Could not recommend enough.

5
Date of experience: Jul 31, 2025
Rosalind Anderson
Had the best experience getting our…

Had the best experience getting our mortgage, Thomas Hale was incredible - so responsive, helpful and patient. Helped us whenever we needed advice, and was amazing at working with our solicitors so we completed quickly. Couldn’t be more grateful, really went above and beyond.

5
Date of experience: Jul 31, 2025
hbraux39
John Charcol

The company, John Charcol were very professional in sorting out my new mortgage. They kept me up to speed with information such as rate changes and the options that these changes would allow.All in all a good service.

5
Date of experience: Jul 31, 2025

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Business Details

  • John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.

  • language https://www.charcol.co.uk

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