charnwood.com

4.7
4.7 Based on 193 reviews

British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972....

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Average Rating

4.7

/
5

193 Reviews

5 Star
86%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Jaime Hughes
Good Service

Instalation was seamless and carried out by pleasant workmen.

5
Date of experience: Jan 10, 2025
Azalea Smith
Good customer service and a well made…

Good customer service and a well made (British) product.

5
Date of experience: Jan 08, 2025
Horatio Patterson
Friendly and helpful staff

Friendly and helpful staff. Good quality British made product with additional enhanced 3 year no quibble guarantee.

5
Date of experience: Jan 08, 2025
Arabella Butler
We’re really pleased with our new…

We’re really pleased with our new stove! It looks great and keeps our home warm and cosy. The installation was quick and professional, with the team ensuring everything was set up perfectly. We’ve been using it daily and couldn’t be happier. Highly recommend both the stove and the installation service!

5
Date of experience: Jan 06, 2025
Aire 3 & Pod

I bought an Aire 3 and pod for my small abode. Installed in September 2024 and its seen me through the winter so well. Even though it is so small, it actually keeps in over night!! Just rustle the embers, add some cardboard and kindling, a couple of minutes later the fire is ablaze! wonderfully amazing design, very impressed and it is really the icing on the cake for my home for me! thank you

5
Date of experience: Dec 21, 2024
Becki B.
cove 2 stoves - Brilliant

We have two cove 2 stoves .We have had them for 20 years and they have been brilliant. I ordered a couple of spares .The young lady taking the call was bright , intellegent and a pleasure to deal with and the spares arrived within a couple of days.Well done

5
Date of experience: Dec 20, 2024
BeautifulDark
Ordered parts for log burner

Ordered parts for fMy multi fuel burner on Thursday and then spoke to a technician who was very helpful. They said they would put the parts in the post straight away. Well they obviously did as they arrived this afternoon. Great friendly service and promises kept. Thoroughly recommend to anyone.

5
Date of experience: Dec 19, 2024
Charisse Cook
The log burner we chose is beautiful

The log burner we chose is beautiful. Very pleased with it, works well & construction good .

5
Date of experience: Dec 12, 2024
Charlee T.
Great

My 2nd Charnwood wood stove for another room. Top quality. Having a real fire is so much better than central heating!

5
Date of experience: Dec 12, 2024
Rogers Adams
We bought Charnwood ARC 5 8/10

We bought Charnwood ARC 5 multi fuel woodburner and overall would give it 8/10 after a few months use. It is general a very solid, heavy piece of kit, which is great it really holds the heat in. The door open and shut mechanism is well engineered and you can open and close without gloves. Same with the air controller, this has three distinct and positive click positions but you can adjust within these. Once going it burns beautifully and is pretty controllable,The not so good points…. The burning box area is too small so it’s really difficult to load up more than a few logs particularly if you have not cleaned out the ash for a few days! Also the top firebrick slopes down to the back further reducing the available space. So don’t buy long logs! The bottom 10cm of the glass window blackens even when on full blast as the down wash doesn’t reach there, so it needs cleaning every day as it doesn’t burn off. The two back fire bricks are held in place by a ridiculously small nut and washer, mine has already burned away! Needs reengineering to match the rest of this stove.But overall I am impressed with this, our third stove, it looks good (costs around £2K so not cheap) it just needs a few tweaks….

4
Date of experience: Nov 01, 2024

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Business Details

  • British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.

  • call 01983537780
  • language https://www.charnwood.com

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