cherley.com

2.1
2.1 Based on 201 reviews

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Average Rating

2.1

/
5

201 Reviews

5 Star
23%
4 Star
3%
3 Star
3%
2 Star
3%
1 Star
67%

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Review Time

Wolfgang Brown
I just ordered

I just ordered. Never received a confirmation email but was charged. So I sure hope I get my dresses. Seems others have experienced the same

1
Date of experience: Mar 11, 2024
alexcook2433
Is this dress coming?

I ordered a dress from here order number CH00322377. I ordered it almost a month ago and it still says it’s awaiting shipment. I ordered this dress for an event and really need it to come in time.

3
Date of experience: Mar 10, 2024
Krista B.
scam of a company.

The way I will recommend to everyone not to use this company… so March 10th I placed an order and contacted customer support that I never received a confirmation email. Three days later, no response, I emailed them AGAIN telling them now I just wanted to cancel my order. Five days after my initial email, I got a reply. They said in order to look up my order, they needed a confirmation number. Three days after giving them my details, they told me to dispute it with my credit card… . Finally after giving them my name, email address, mailing address and what I ordered, they found it. The order was already in transit by then. So I started the refund process. The item was received by them 2 weeks ago (confirmed by tracking). I paid $69.98 for the item that I had been trying to cancel since March 13th. NOW they are saying they’ll refund me $59.99… and it’ll be back on my account in 15-20 days. Absolutely ridiculous. A scam company with garbage quality clothing. $60 for a dress that has the same quality as a 2009 wet seal dress. Be so for real….

1
Date of experience: Mar 10, 2024
Azalea Patterson
Just HORRIBLE

Simply horrible! SHOP ELSEWHERE!!!Scam advertising, the dress that arrived looks far from the photo promoted on its page. The size is small,The size is small, the seams are mediocre and visible, the dress is completely transparent.I sent an email asking for a refund and they told me that I could get €20 when I paid €60!!! Or you can send back the product paying for the shipping to CHINA, and get back only the price of the dress. THIS IS ILLEGAL!

1
Date of experience: Mar 07, 2024
Cara Carter
I have tried to contact you over one…

I have tried to contact you over one week now because I have not received my delivery. It is not even shipped yet. It was ordered on the 7th i’m still waiting to be shipped. I have tried to email, but I never got replies back.order number is (ch00331242)

1
Date of experience: Mar 07, 2024
tiloup92
This website is a scam

This website is a scam. The clothing is cheap and not sized to the sizing chart on their website. Once I actually got a tracking number, I wasn't even told who the carrier was. They provide you with a tracking company that wants you to pay an additional fee. It took 2 weeks for the dress the arrive. The dress was ordered based on their sizing chart and my measurements. This dress does not only NOT fit at all, but also isn't as described, and the material is cheap. Do not waste your money, I've been seeing you can NOT do returns or exchanges as well.

1
Date of experience: Mar 04, 2024
CP78
I ordered a dress from here and the…

I ordered a dress from here and the reviews are all the same as my situation. I was never sent a confirmation email.

3
Date of experience: Mar 03, 2024
mesince2410
I ordered a dress on March 2

I ordered a dress on March 2, I've emailed multiple times and they keep saying it'll ship soon- we've completely missed spring break in which it was bought for - and it still hasn't shipped. i've asked for a refund and none has been provided

1
Date of experience: Mar 02, 2024
Caroline K.
Order ID:CH00327385

Order ID:CH00327385 I didn't get any update about my order

1
Date of experience: Mar 01, 2024
Georgiana Clark
Is this a scam?

Like all the other comments I ordered two dresses on 2/18 and the orders are still showing as awaiting shipment. At this point I won’t even get the two dresses in time for the event. I tried emailing but received no response. CH00321236 Was my order number

1
Date of experience: Mar 01, 2024

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