citizenplane.com

4.8
4.8 Based on 259 reviews

...

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Average Rating

4.8

/
5

259 Reviews

5 Star
88%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
3%

Filtered Reviews

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Review Time

Chip Cooper
Super helpful service and lightning-fast support

The CitizenPlane support team responded incredibly fast to my request. The whole process was smooth, efficient, and very professional — thank you!

5
Date of experience: Jun 30, 2025
Humphrey Lewis
This company is truly the best company…

This company is truly the best company I have dealt with in the matter of reservations and resolving reservation problems or errors that people encounter in their reservations, and therefore I am very pleased. Their assistance was very fast and their communication was very constructive, and I did not have to change the flight reservation that was made in error, and I am very pleased and grateful to them, and this means that they are among the best people I have dealt with in the history of 20 years.

5
Date of experience: Jun 29, 2025
Roger Harris
This company is truly the best company…

This company is truly the best company I have dealt with in the matter of reservations and resolving reservation problems or errors that people encounter in their reservations, and therefore I am very pleased. Their assistance was very fast and their communication was very constructive, and I did not have to change the flight reservation that was made in error, and I am very pleased and grateful to them, and this means that they are among the best people I have dealt with in the history of 20 years.

5
Date of experience: Jun 29, 2025
EW14
They responded really fast and they…

They responded really fast and they helped correct!

5
Date of experience: Jun 27, 2025
They responded really fast and they…

They responded really fast and they helped correct!

5
Date of experience: Jun 27, 2025
jorispouvreau
Helpful, quick respone, answers are indirect and superficial

Helpful, and quick response time, though my questions weren't answered 100%Most of the answers were quite superficial, and not direct. But overall good service

4
Date of experience: Jun 26, 2025
Very good Help and verry quick!

5
Date of experience: Jun 26, 2025
Jeffery Coleman
Helpful, quick respone, answers are indirect and superficial

Helpful, and quick response time, though my questions weren't answered 100%Most of the answers were quite superficial, and not direct. But overall good service

4
Date of experience: Jun 26, 2025
Austin R.
Very good Help and verry quick!

5
Date of experience: Jun 26, 2025
jeremy205658
Very quick support

5
Date of experience: Jun 25, 2025

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