Name: citizenplane.com
Telephone: 000000000
Rating: 4.8

_ASB_ Guest

it was good experience

it was good experience, I was some confused about check in at the airport because it's not allowed online, but I didn't any problem with checking at the airport, especially it was my first trip abroad.I see that buying cheap flights online is a good choice you don't have to worry about check-in online you have to be in the airport early at least 2 hours before flight time and you won't have any problems with check in process directly in company desk, exactly like I experienced with citizenplane last week.And also their support was good and helpful via email.

Date of experience: Jul 01, 2025

BW Guest

9 months ago

Initially I wanted to give 5 stars as…

Update:I got my refund for the amount I had to pay at the airport, the customer service was fast and helpful. ThanksBefore:Initially I wanted to give 5 stars as the initial problem got solved, luckily I did not give my review until the depart date because citizen plane did not send me the right check in code so that I had to pay extra at the airport in Palma. Luckily I was flexible and brought time with me…

Date of experience: Jul 01, 2025

Ryan Guest

9 months ago

Excellent service

Excellent service, very quick replies , very efficient

Date of experience: Jul 01, 2025

Odix Guest

9 months ago

Good and quick communication

I had an issue and wrote an e-mail to Citizenplane, and they were very quick to respond to all my e-mails. Even if they couldn't help me I really felt they tried their best.

Date of experience: Jul 01, 2025

Grover Guest

9 months ago

it was good experience

it was good experience, I was some confused about check in at the airport because it's not allowed online, but I didn't any problem with checking at the airport, especially it was my first trip abroad.I see that buying cheap flights online is a good choice you don't have to worry about check-in online you have to be in the airport early at least 2 hours before flight time and you won't have any problems with check in process directly in company desk, exactly like I experienced with citizenplane last week.And also their support was good and helpful via email.

Date of experience: Jul 01, 2025

Booth P. Guest

9 months ago

Initially I wanted to give 5 stars as…

Update:I got my refund for the amount I had to pay at the airport, the customer service was fast and helpful. ThanksBefore:Initially I wanted to give 5 stars as the initial problem got solved, luckily I did not give my review until the depart date because citizen plane did not send me the right check in code so that I had to pay extra at the airport in Palma. Luckily I was flexible and brought time with me…

Date of experience: Jul 01, 2025

Adrian Guest

9 months ago

Excellent service

Excellent service, very quick replies , very efficient

Date of experience: Jul 01, 2025

BT16 Guest

9 months ago

Great customer service.

Booked a flight for the stepdaughter and got her her birthday wrong, because I was too late in the evening 😉... Called them the next day and they fixed it within 30 minutes. Top notch.

Date of experience: Jun 30, 2025

UnyGo92 Guest

9 months ago

Super helpful service and lightning-fast support

The CitizenPlane support team responded incredibly fast to my request. The whole process was smooth, efficient, and very professional — thank you!

Date of experience: Jun 30, 2025

Brianna Guest

9 months ago

Great customer service.

Booked a flight for the stepdaughter and got her her birthday wrong, because I was too late in the evening 😉... Called them the next day and they fixed it within 30 minutes. Top notch.