Review Time
I ordered a drum for my Brother printer. When I received it, it did not work on my printer although the product description says it is compatible. I called the Customer Service line. Moe helped me and had the full price refunded to me. I will continue to use Clickinks services because they have wonderful customer services.
I ordered ink cartridges on 7 February. The cartridges finally arrived on March 4 by which time I had found, purchased, and received from another source the needed cartridges. I immediately, on 4 March, requested return instructions since the cartridges were no longer needed. As requested on 7 March, that same day I provided the requested picture of the unopened delivery. I was notified on 8 March by my CLICKINKS contact that he had passed on to the supplier the picture they requested.. I again contacted the CLICKINKS contact on 14 March that I have not received return instructions or any other contact from CLICKINKS. As of today, 19 March, I am still awaiting package return instructions for a full refund and will again send the CLICKINKS contact a request for return instructions.
Second purchase from here. Savings is awesome & awesome quality ink cartridges! I’ve used the ink for printing photos & impressed with the quality & the savings. OEM cartridges are crazy expensive! Almost cheaper to buy a new printer. So I’m incredibly pleased with this site’s prices & quality. They are my Go-To Ink Replacement Site, definitely!
I have been buying replacement cartridges from clickinks.com for much longer than I can remember. Never had a problem with purchasing or using the cartridges. Well, there are lots of options, so you may want to take a little time to pick the best one for you.
I called Thursday, Feb 29 to request a return for wrong product shipped to me. Customer service rep was polite but VERY difficult to understand; she promised to send me an email detailing return procedure together with a return label for shipping, but I never received either. Went to your website and sent an email with same infor but no response from that either. So you "customer service second to none" doesn't even rate. --really unhappy camper who will never order from you again.
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