closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Finn Reed
As a repeat customer

This was the second time I have used the services of Close Brothers to finance a car and again it has been a flawless experience from start to finish and I will return if I need to finance a vehicle again. Highly recommended.

5
Date of experience: Apr 02, 2024
Quality

Excellent service with easy application process

5
Date of experience: Mar 31, 2024
Brielle Carter
Extortionate company taking advantage…

Extortionate company taking advantage of eyewateringly expensive insurance prices

1
Date of experience: Mar 29, 2024
Jackie
Great service and offers of help as in…

Great service and offers of help as in reducing payments or even missing a payment at times like Christmas to help getting through hard times luckily I didn’t need the help but I’m sure that there are people who would appreciate such service.

5
Date of experience: Mar 28, 2024
Roberta Harris
Great experience

Great experience - used Close Brothers on numerous occasions never had a problem

5
Date of experience: Mar 28, 2024
Carlisle Coleman
Spot on smooth transaction with…

Spot on smooth transaction with yourselves,thank you

5
Date of experience: Mar 28, 2024
RR49
AVOID

AVOID! We were appointed them by our insurance company, not only did they do half a job. They accused us of lying, luckily we took photos before they visited and after photos which had time stamp proof, after providing these they said they'd come and complete 1/4 of the work because the photos were 'too blurry' when they 100% were not and their previous excuse was it happened after they left? I feel like they've just given us excuse after excuse. It has taken us a month to come to this after my first complaint. They couldn't even apologise for accusing me of lying because they weren't expecting me to have time stamp evidence and photos before they carried out the work!

1
Date of experience: Mar 27, 2024
Dr_Praline_43
I chose Close as I used them in a…

I chose Close as I used them in a working capacity,so I found out for myself what they were like, they were brilliant from the start, finance processes was so quick and easy, and a brilliant rate. In the 4 years I have been with them I never had to contact them once. Would definitely recommend Close.

5
Date of experience: Mar 27, 2024
Hilda Harris
Expert advice from experts

Financed part of our new car and couldn't have been easier to apply and get accepted. Easy to settle the once we had decided to pay off the loan. Great staff with great knowledge etc.

5
Date of experience: Mar 27, 2024
Alec A.
Good and respect clients,communicate very well ,can never be afraid to call and ask anything,very pa

I called ,reception was responsive ,very good,was helped with all the needs and information I needed in a very good manner,well trained staff

5
Date of experience: Mar 27, 2024

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