Review Time
Great service and offers of help as in reducing payments or even missing a payment at times like Christmas to help getting through hard times luckily I didn’t need the help but I’m sure that there are people who would appreciate such service.
AVOID! We were appointed them by our insurance company, not only did they do half a job. They accused us of lying, luckily we took photos before they visited and after photos which had time stamp proof, after providing these they said they'd come and complete 1/4 of the work because the photos were 'too blurry' when they 100% were not and their previous excuse was it happened after they left? I feel like they've just given us excuse after excuse. It has taken us a month to come to this after my first complaint. They couldn't even apologise for accusing me of lying because they weren't expecting me to have time stamp evidence and photos before they carried out the work!
I chose Close as I used them in a working capacity,so I found out for myself what they were like, they were brilliant from the start, finance processes was so quick and easy, and a brilliant rate. In the 4 years I have been with them I never had to contact them once. Would definitely recommend Close.
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