closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Louis
Van finance

Really impressed by the way they handled my finance no fuss no silly questions very happy would definitely recommend this company

5
Date of experience: Dec 08, 2023
Lewis Kelly
After struggling with a full payment…

After struggling with a full payment when my car got written off to buy a new car I turned to Close Brother Finance to help me pay monthly affordable costs. Had no problems straight forward without the hassle & stress. I would definitely recommend these. Thanks again for a great service.

5
Date of experience: Dec 07, 2023
xtaazz59
These guys are total f-wits

These guys are total f-wits. Satisfied debt is showing old balance after payment, they never updated the credit companies complete 6 months ago. Customer service doesn’t know ass from elbow forget finance, what a joke.

1
Date of experience: Dec 07, 2023
Max Brooks
Had some health issues and got behind…

Had some health issues and got behind with a couple of payments, rang and explained that j was now in a better place and could I up my payments to catch up with the arrears. was sent forms to fill in which I duly did, sent them back then heard nothing. I then waited until the next payday supposed to go out with the extra in the bank to cover it, nothing happened, in the meantime I had secured some cash to pay all the arrears. I rang to do thus and ask why my latest payment had not been taken only to be told that the agreement had been cancelled and they where coming to collect the car in a few days!I hadn't even notified of this, although the lady on the phone said I had been sent a letter and emails,o hadn't received any of these. I asked for a copy to be emailed to me straight away to which they refused, I had to demand a letter before they finally sent me a letter by post two days later.I manager to pay the whole car off straight away, but I will never use this company again and I am looking into pursuing legal action against them for breaking rules, I have every email and by their own admission all there calls are recorded.

1
Date of experience: Dec 06, 2023
Winston
Very easy to deal with and would…

Very easy to deal with and would recommend to other people.

5
Date of experience: Dec 05, 2023
Griffin P.
Excellent

Fair, flexible, no-nonsense car finance.Have used again, and would recommend to anyone seeking old-school HP. None of that PCP nonsense.

5
Date of experience: Dec 05, 2023
Elijah Patterson
!Meh!....Just.....!Meh!

Meh! They're just ok and did the job with a few hiccups. Got there in the end.

3
Date of experience: Dec 05, 2023
Eva C.
Financed our vehicle 5 years ago…

Financed our vehicle 5 years ago finally paid and all ours. Never had any problems with Close Brother finance helped us out with a behind payment one year. Customer service good and regular yearly statements and contact.

5
Date of experience: Dec 04, 2023
Elmo Wilson
So easy and hassle free..

So easy and hassle free..Everything agreed and no problems whatsoever.No stress .. would certainly advise anyone to give closebrothers a go..I would certainly use them again..

5
Date of experience: Dec 04, 2023
Janie Scott
Great company

Great company . Maybe in the future i will be use them again . Thanks Close Brothers 😊👍

5
Date of experience: Dec 04, 2023

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