closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Abi Horner
Dan was very helpful

Dan was very helpful, accommodating and polite. Made the transaction stress free and smooth. Thank you!

5
Date of experience: Oct 19, 2025
Anthony Gayle
Very good service.

Very good service.

4
Date of experience: Oct 18, 2025
Dean
Always used close brothers for over 20…

Always used close brothers for over 20 years..top work..

5
Date of experience: Oct 17, 2025
Amjad Hussain
Amazing service

Amazing service, they had kept in touch with me and in communication with everything.Fast service.

5
Date of experience: Oct 17, 2025
Ciro Cirillo
Very good not problem

Very good not problem

5
Date of experience: Oct 16, 2025
paul preece
motor finance

have delt with close brothers before and honestly never had an issue this time around its for motor finance. Everything has gone through and alls fine and there cheaper than the bank i've been with for some thirty years and that says alot

5
Date of experience: Oct 16, 2025
Rich  ceshomeandgarden
Absolutely terrible company

Absolutely terrible company! They use dealers that don't have a clue about there interest products in the first instance I was told I could pay this off with out incurred interest this was a lie ! I have been trying to get a receipt for paying the policy off in full 8 weeks have past I've spoken to the complaints twice and made several phone calls although I'm still waiting for my receipt.They now have 2 email address and my home address but I receive nothing from them still. Next stop is the financial ombudsman!

1
Date of experience: Oct 16, 2025
Mr Lance Hames
Repatriation with no credit score.

After living in Cyprus for 18 years and then returning home with no credit rating accumulated in the UK, I was treated with courtesy and friendship by Close Brothers. My financial situation was challenging at the time, as I had just retired, but I never missed a single payment throughout the agreement. Thank you.

5
Date of experience: Oct 15, 2025
Raluca Calinescu
Back in 2019 I got an insurance of the…

Back in 2019 I got an insurance of the car. And 2 days after they call me when I was at work to ask me questions. And then the guy kept saying there's no garage, but ther was. He was extremely rude and I hang up and cancel the direct debit.But they didn't cancel it , they ask for £300 cancellation fee. And didn't pay it as why would would i. Now I m taking them to court because they taken me to court and had to pay £1500. I m40 and this is my first ever bad reviews in my life. I can't express the feeling on how disgusting thye are

1
Date of experience: Oct 15, 2025
Dave Mollart
new car

From start to finish which wasn't long I was confident by the staff.Thank you

5
Date of experience: Oct 14, 2025

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