Name: closebrothers.com
Telephone: 000000000
Rating: 3.7

wolfgang Guest

5 months ago

welcome E-Mail

Received welcome E-Mail but did not receive a welcome phone call as stated in the E-Mail.

Date of experience: Oct 01, 2025

G THOMAS Guest

5 months ago

Unable to give me a settlement figure

Really bad customer service, trying to get a settlement figure, have emailed them 4 times , didn't answer first time , gave them all my details in another email and they are saying unfortunately we are unable to match your details from the information provided.

Date of experience: Oct 01, 2025

Callum Sutcliffe Guest

5 months ago

Contacted close brothers finance in…

Contacted close brothers finance in regards to issues with the car, as my warranty and dealership wouldn't answer any calls or emails.Got the diagnostic done as requested and the code came back indicating issues with the drive chain and emissions.When I bought the car the car had a EML on as it has a decat on it (which is illegal for road use) the car had a MOT done before being dropped off to me and had the decat on it.Got a email on 1st October saying you're not taking the complaint any further. The mechanic that came out to look at the car said it would fail a MOT.How can you not look into it further after a mechanic said it would fail MOT.If I don't have a appropriate response within the next 7 days this will be taken further. As I have myself and a 3 year old child to look after.

Date of experience: Oct 01, 2025

Keith Murray Guest

5 months ago

Excellent.Completed our business…

Excellent.Completed our business without any issues. Highly Reccomended

Date of experience: Sep 30, 2025

Malcolm Mason Guest

5 months ago

Very speedy decision process.

I have had no direct contact with Close Bros, however, the broker dealing with my car finance application passed it to Close Bros and the finance was agreed literally within minutes. Very, very happy customer.

Date of experience: Sep 30, 2025

Kim Burton Guest

5 months ago

We were very happy with the way we were…

We were very happy with the way we were treated and happy with the help that was given to us from the gentleman that was dealing with our new purchase

Date of experience: Sep 29, 2025

william Balfour Guest

5 months ago

Really efficient

Really efficient, kept upto date at every step, easy to do online even for a novice

Date of experience: Sep 27, 2025

Thomas Birtles Guest

5 months ago

Ford Ranger😎

Very easy with no stress. Very helpful straight forward good rates, this is my second purchase with this company and I also recommend this company for insurance aswell as finance thank you for my new vehicleIt's amazing...