closebrothers.com

3.7
3.7 Based on 1.2K reviews

...

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Rupert Cook
Ongoing issue - DEALER WRECKS CAR

Ongoing issue - Purchased a car using close brother finance, can was mechanically flawed, back in for repiars for 30 days out of the 70 days i've owned it. reported to close brothers and all going ok, they informed the dealer it was to be returned, Dealer not happy so sent someone round late Saturday night to smash the car up so it could no longer be returned, i have now emailed CB all the details including the police report and crime number, awaiting to hear back to see how this now gets resolved, will update review and star rating based on the outcome.CDCR-35164223

3
Date of experience: Aug 12, 2023
Nancy Anderson
First class

First class service, no hassle found this company easy to deal with,

5
Date of experience: Aug 10, 2023
Sutton Morris
Very pleasant experience

Very pleasant experience, very easy to...A very pleasant experience, very easy to get a car loan that helped me a lot to get my job done.

5
Date of experience: Aug 10, 2023
Petunia Harris
poor customer service

poor customer service, never respond to emails never picked the call the staff very rude on phone even if call picked up

1
Date of experience: Aug 08, 2023
Ben V.
Best services

5
Date of experience: Aug 08, 2023
Canute Reed
My berlingo van

I found close brothers motor finance very professional and courteous service and I would have no problem recommending them to anyone looking for a good reputable finance company thank you once again .

5
Date of experience: Aug 08, 2023
Eden Brown
Very quick and easy

Very quick and easy. No hassle. I was very surprised how quick the response was

5
Date of experience: Aug 07, 2023
Miles
Excellent service thank you

5
Date of experience: Aug 04, 2023
Bertrand Hughes
Make sure you read the small print

Make sure you read the small print! You’ll be charged £25 on top of a missed payment and if it’s cancelled you’ll have to pay the full outstanding amount.

1
Date of experience: Aug 04, 2023
Skyler
First time great experience.

Was just looking on the day I found a car that ticked every box. Was going to rely on my partner getting a loan as the hours I work are classed as part time so not many finance companies will even entertain giving me finance. Close brothers approved me straight away...so was able to get the car there and then. This was my first time using car finance, Everything went very smoothly and would definitely use them again. Thankyou close brothers.

5
Date of experience: Aug 04, 2023

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