closebrothers.com

3.7
3.7 Based on 1.2K reviews

...

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Magnolia Kelly
Fantastic company for financing motor…

Fantastic company for financing motor vehicles and excellent for low interest rates Always use close Brothers on all of my motorcycles and cars and very friendly to help

5
Date of experience: Aug 25, 2023
Daniel P.
Great company to deal with.

5
Date of experience: Aug 24, 2023
Jimmy Butler
I financed my motorcycle purchase…

I financed my motorcycle purchase through Close Brothers. The set up welcome communication was excellent. I would recommend this company their customer service has been exemplary

5
Date of experience: Aug 24, 2023
If I could give zero stars I would!

If I could give zero stars I would!! Customer complaints team are NON existent!! everytime I call, customer care team, they say " we don't deal with that unfortunately". Followed by "We will put a note on your file for complaints to call you back" but nobody ever calls back or replies to emails! I'm.appauled at the lack of communication.

1
Date of experience: Aug 24, 2023
Tanner Howard
Great customer service

I financed a car for my daughter through Close Brothers. I can’t fault their customer service - polite, well informed staff, clear communications and settling the loan early was quick and easy.

5
Date of experience: Aug 24, 2023
Grace Dale
It was great with u guys thanks

5
Date of experience: Aug 24, 2023
Phillipps
Had no problem whatsoever with this…

Had no problem whatsoever with this company

5
Date of experience: Aug 23, 2023
Estelle Bell
Customer care is fantastic and soooo…

Customer care is fantastic and soooo very informative to the customer. Tha k you very much. 5 stars

5
Date of experience: Aug 23, 2023
Roman Johnson
So easy to deal with above and beyond…

So easy to deal with above and beyond to help me great company highly revmcomend

5
Date of experience: Aug 23, 2023
Lacey Price
Review

Very easy and quick to deal with good explanations of all the aspects of the agreement

5
Date of experience: Aug 23, 2023

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