Review Time
Would like to first Thank the Guys who fitted our widows and doors Excellent Job Cheerful Happy introduced themselves on arrival Started as soon as they arrived and didn't stop till they were finished work constant without a break also cleaned up all their mess Also Thank you to sales guy for assisting us with what we asked for and all Back Ground Staff fir assisting with Our enquires in the phone
Massive shout out to Craig, Alan and Jordan for the amazing job they did installing the new Windows and Doors for us. 3 days grafting non stop.It’s the first time we’ve ever had to change our windows and had no idea of the complexity of the work involved. At first everything looked a little scary and messy when they removed the old windows and doors, but the guys grafted nonstop and worked extremely well together to achieve a beautiful finish inside and outside our old stone house . Our bathroom looks like it’s had a makeover with its smart new surrounds and windowsill. I can honestly say wow!! For all our rooms, the fitting, finishing's and seals were all carried out with a high standard of care and workmanship. As usual with a large job like this, 10 windows and 2 doors you get some hickups especially in old pre 1900 buildings. Craig has great experiance and toolbox of skill. Craig ordered the Plasterer to touch up due to the old type house and windows removal. Everything is always under control with Craig and his team.Thankyou very much for your friendly banter etc. Kettle always on.
On the 22 May my father had a visit from a salesman who, i have to say, outstayed his welcome. After 3 hours with my elderly parents and making a phonecall to his 'boss' to see if he could get some money off for them, they were given a price for a new back door. The salesman advised he needed to take a 10% deposit that day, which my father paid. He filled out the paper work and left the order details with my dad. Feeling a bit uncomfortable about it all my dad checked his bank acct and to his dismay the salesman had added an extra £400 to his deposit! My dad called him straight away to enquire why so much had been taken off to be told that it was an admin fee and that he had been told about it - my dad may be 81 but he has all his faculties and knew that this had not been mentioned. My dad requested that his order be cancelled as the deciet had made him feel uncomfortable about the company. The salesman agreed to do this and advised it would take 21 days to get any money back in his acct - to this date there is still no money!!!I have now taken this on as it is causing undue stress to my father. After speaking to 'Paul' the customer service manager I felt somewhat hopeful that he had listened to me and sorted a bank transfer to happen by the close of business that day (8.7.25). Guess what...nothing!! We are now 48 days after the initial cancellation and my father is still out of pocket. I have called Consumer Advice Scotland and logged this issue with them. Not only was the salesman in breach of the law for staying for an unneccessary amount of time but also fraud as he at no point mentioned the £400 administration fee. Come on Clydebuilt Windows and doors you need to step up and reimburse the money before this escaltes to a small claim court case. My advice STEER CLEAR and as another customer said AVOID AVOID AVOID
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Clydebuilt Windows & Doors is a family run business based in Cambuslang, Glasgow covering the whole of Scotland. We specialise in energy-efficient products like PVCu and composite doors, as well as double and triple glazing for homeowners, tenants, commercial customers and the trade.
With decades of experience in the business and a manufacturing base producing Rehau-approved products, you can be assured your home improvement product is from a business you can trust.See more
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