Review Time
I strongly advise against using this company to sell your device. Their business model appears to rely on quoting a competitive price to secure your phone, only to drastically reduce the offer once they have received it.I carefully reviewed their Terms & Conditions, and my phone undeniably met their criteria for "Good" condition. However, upon receipt, they claimed it failed to meet "Pristine" standards; a standard I never claimed it met; and reduced the offer by 25%. After I rejected multiple incremental counter-offers (all still below the original quote), they are now returning the device. I can only hope it arrives in the same condition I sent it. They have no intention of honouring their original quotes. Avoid at all costs.
I wish I had read the reviews before I dealt with this company. Massive bait and switch offered a price and then when I sent it in, I was told about the scratches which were nonexistent, prices were gradually increasing before. I asked them to send it back, useless company.
I have used your website to sell my phone. Based on the information shared you recommended UR.co.uk as the best price and service. I accepted your websites recommendation and have now been scammed. They took my device almost a month ago, they are ignoring my emails and calls and not paying me the money they confirmed they were, the payment the confirmed they had actually processed. I accept that you are a comparison site, however you are allowing a fraudulent company operate on your site and I can see this is similar feedback from many others. I am now taking legal action for services not provided and fraud
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Compare and Recycle officially launched in 2010, and since then has grown into a nationally recognised brand. We are the UK’s largest independent comparison site, and we have helped millions of customers get over 200 million pounds for their old devices.