Review Time
We left our car here for a week while we went to Turkey. On our return, the car wouldn't start. We had a 200 mile journey ahead of us, a child and a pile of luggage. However Copthall Parking staff couldn't do enough to help us. They got out their jump start kits from their own vehicles, were googling issues with Skodas ... they just went above and beyond to be kind and helpful. Finally all sorted when RAC man turned up a few hours later, but the staff looked after us the whole time, even making us hot drinks to stay warm. Literally cannot recommend this place enough!! Absolutely brilliant.
I booked at Cophall P&R because it was reasonably priced and not too far from the airport. Everything went smoothly on arrival and upon our return. I realised a slight issue with the interior of my car (later in the day as we returned during the dark). I immediately emailed Cophall and they responded very quickly. Although not obliged to do anything, they offered a possible explanation along with a very reasonable solution. Very professional and great customer service. Thank you.
Cophall Park & Ride does well except for one thing, some of the lettering for where your car is parked, for example Row B does not exist and also the numbering within the row for example B6. To be told that your car is parked at B6 is of little use especially at night when it's throwing it down with heavy rain. Trying to find your car in those circumstances is very difficult. Clear labelling of each row and the numbering within the row is really needed especially at night. Other than that the company provides a good service.
Very easy to book nice polite service over the phone.But the only reason you did not get five stars .Is iv used you for years and the price even discounted is very expensive .But as I guess it’s the way of this world now its take it or don’t go.Yours Sincerely Mr S J Hall
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Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.See more
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