corston.com

4.3
4.3 Based on 163 reviews

We pride ourselves on our excellent customer service, and that means we’re here for you well beyond the purchase and installation of your products. If you have an issue, we’ll put it right, right away – just give us a call or send us an email. Our main...

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Average Rating

4.3

/
5

163 Reviews

5 Star
80%
4 Star
2%
3 Star
2%
2 Star
3%
1 Star
13%

Filtered Reviews

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Review Time

Patrick Heaphy
Sally

Sally & Holly were brilliant in assisting me with my beautiful wall lights and going out of their way to.

5
Date of experience: Feb 04, 2026
ABDERRAHIM ELMENANI
Great prodcut range

5
Date of experience: Jan 30, 2026
Alan Flett
Had an issue with some of their sockets…

Had an issue with some of their sockets which has only got worse over the years. But, contacting them 5 years later has resulted in them replacing the lot! So, thumbs up from a customer service point of view! Will look atCorston again now for my future needs.

5
Date of experience: Jan 28, 2026
Scott V
This is a great company

Customer service helped me to reconcile the right order of components and complete switches (paintable toggle switches), They were shipped immediately look fantastic. This is an excellent company.

5
Date of experience: Jan 27, 2026
Catherine Smith
Great cusomer service and prompt…

Great cusomer service and prompt delivery. We have used Corston's products in many projects, we love the design and good value.

5
Date of experience: Jan 26, 2026
customer
Charmingly helpful at Chelsea showroom

A charmingly helpful young lady (Esther I think) guided us around the lighting product range at the Chelsea showroom. Very knowledgeable, but not remotely pushy - a joy to deal with. We love the product!

5
Date of experience: Jan 23, 2026
Cristina
I love the products

I love the products, great quality, superb customer service. The only thing is that when returning items, the cost is quite high. That's the only reason why I don't give them 5 stars.

4
Date of experience: Jan 23, 2026
Peter williamson
Shame about the returns process

Have used Corston a lot in the past, as their handles are well made. Ordered a sample handle which (lovely as it was) did not suit the project and tried to return it. The returns section of the website was not functioning and after getting somewhat exasperated with it customer services reached out to me with a fulsome apology and coverage of the return costs (which they didn’t have to do) Thank you for restoring my faith in the quality of the service

4
Date of experience: Jan 21, 2026
Lanaea Bogue
Fast response and even quicker to…

Fast response and even quicker to resolve. My contractor lost the spindle for our recessed deadbolt. Customer service without question located the part for us and had it shipped out within hours. Every company should strive for this quality of customer service. Quality of all the products we ordered is absolutely superb. Beautiful.

5
Date of experience: Jan 21, 2026
Jacqui Cave
Amazing customer service and support

Amazing customer service and support. I’ve had a practically challenging project where the specs have changed, Corston have done their best to accommodate these changes.

5
Date of experience: Jan 21, 2026

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Business Details

  • We pride ourselves on our excellent customer service, and that means we’re here for you well beyond the purchase and installation of your products. If you have an issue, we’ll put it right, right away – just give us a call or send us an email.

    Our main review platform is Judge.me, where we currently have around 3000 contributions (you can also find plenty of reviews on Google). We don’t regularly monitor Trustpilot, so if you leave a review here, we’re unlikely to read it immediately.

    At Corston, we focus on designing and engineering beautifully crafted, long-lasting hardware, lighting, switches and sockets from quality materials like solid brass. And we’ll always offer them to our customers in a transparent, accessible and friendly way.See more

  • email Hi@Corston.com
  • call 01249549332
  • language https://www.corston.com

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